Customer Support Agent, Portuguese

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🕒 December 22, 2025

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• Identify and assess customers’ needs • Provide accurate, valid and complete information by using the right methods and tools • Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and chat • Accurately update customer records and feedback in CRM systems • Enhance customer experience by gathering customer feedback and share with the Product teams • Stay informed on product updates, promotions and regulatory requirement

🎯 Requirements

• Native or near-native Portuguese (C1 - C2) with good English (B2) • Excellent communication and customer service skills • Strong technical aptitude and confidence using digital tools • Ability to handle inquiries professionally and follow compliance guidelines • Flexible to work rotational shifts, including weekends • Based or able to relocate to Greece

🏖️ Benefits

• €1,045 gross/month × 14 salaries per year • Performance bonus • Fully remote role within Greece • Company - provided equipment • Private medical insurance • Relocation package to Greece for abroad candidates: flight tickets to Athens, 2 weeks of free accommodation and real estate agency fees covered • Assistance with onboarding and hiring documentation, including support with issuing a Greek tax numbers