Customer Support Consultant

Job not on LinkedIn

🕒 March 31

🇬🇷 Greece – Remote

💵 €1.2k - €1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• Provide software troubleshooting for mobile devices (mobile phones, tablets & more) • Assist customers to manage/secure their account & passwords • Resolve customers’ online store post-sales requests • Deliver high quality support: provide accurate and complete information by using the right methods/tools • Manage large amounts of incoming calls & emails • Build sustainable relationships and trust with customer accounts through open and interactive communication • Handle customer complaints, provide appropriate solutions • Identify and assess customers’ needs to achieve satisfaction

🎯 Requirements

• Native-level or C1 level in Czech • At least B2 level in English • Tech savvy, curious about new technologies • High School Diploma • Flexibility to work night shifts/ weekend shifts (if applicable) • Great communication skills • Prior customer support experience would be an advantage

🏖️ Benefits

• Competitive salary (gross salary 1200-1300€) • 14 salaries per year • Monthly bonuses • Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece • Training courses • First-class ongoing training and career development opportunities • You will join a multinational market leading call center company • Work in a vibrant and energetic office with a real team focus • Multicultural and modern working environment