Speakit
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
Customer Support Specialist
🕒 March 31
🗣️🇵🇱 Polish Required
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Speakit
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
📋 Description
• Act as the first point of contact for all the Polish-speaking customers • Identify and assess customers’ needs to achieve satisfaction • Assist customers to manage/secure their account & passwords • Resolve customers’ online store post-sales requests • Deliver high-quality support • Manage large amounts of incoming calls & emails • Build sustainable relationships and trust with customer accounts • Handle customer complaints, provide appropriate solutions
🎯 Requirements
• Native-level or near-native level in Polish language, along with good English skills • Tech savvy, curious and problem-solving acumen • Able to identify technical issues and suggest immediate solutions to clients • Provide systematic assistance to customers in a communicative manner • High School Diploma holder • Flexible to work night shifts/ weekend shifts (if applicable) • Active listener • Prior customer support experience would be an advantage
🏖️ Benefits
• Excellent salary • 14 salaries • Performance-based bonus • First-class ongoing training and development • Remote opportunities all over Greece • Career development opportunities • Relocation package in case you reside outside of Greece • Employee relations team to assist you with integrating the Greek lifestyle & culture
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⏰ Full Time
🟡 Mid-level
🟠 Senior
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🗣️🇳🇱 Dutch Required
