Dutch Customer Service Associate

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🕒 March 31

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Speakit

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.

📋 Description

• Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer • Listen to what drives our customers and provide solutions either by phone calls, emails, or chats • Handle inquiries about product orders, payments and deliveries, as well as customer complaints • Maintain high customer satisfaction • Take the extra mile to engage customers

🎯 Requirements

• Native /near-native level in Dutch • B2-level English skills • Strong phone contact handling and active listening skills • Ability to multitask, prioritize and manage time effectively • Exceptional problem-solving and ability to respond to different types of characters • Adaptive skills and team spirit • European citizenship or work permit for Greece

🏖️ Benefits

• Monthly salary 1300€ gross • 150€ Monthly Performance Bonus • 14 salaries per year • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us) • Full-time job (5 working days per week, 8-hour shifts) • The best commissions in the market • The possibility to learn with the best team • Excellent career opportunity in a multinational industry leader