Speakit
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
Dutch Customer Support Specialist – E-commerce
🕒 April 2
🗣️🇳🇱 Dutch Required
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Speakit
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
📋 Description
• Respond to customer inquiries via email, chat, and phone in a timely and professional manner. • Provide accurate information about our products, services, and policies. • Resolve customer complaints and issues efficiently, escalating to the appropriate team when necessary. • Process orders, returns, and exchanges according to company guidelines. • Maintain accurate customer records and handle sensitive data with confidentiality.
🎯 Requirements
• Native or fluent in Dutch. • Proficient in English. • Previous experience in customer service is a plus. • Strong problem-solving skills. • High level of empathy, patience, and a customer-first attitude. • Flexibility to work shifts, including evenings & weekends.**
🏖️ Benefits
• Competitive salary and benefits package. • Monthly Performance bonus. • Private medical insurance. • Relocation package to Greece (flight tickets, 4 weeks of paid accommodation, real estate agency fees covered). • Monthly Relocation Bonus: 150 euros. • Relocation Bonus after 6 months: 400 euros. • Relocation Bonus after 9 months: 400 euros. • Remote work policy all over Greece.
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