Speakit
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
German Customer Support Specialist
🕒 May 6
🗣️🇩🇪 German Required
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Speakit
11 - 50 employees
🎯 Recruiter
🤝 B2B
👥 HR Tech
Recruitment • B2B • HR Tech
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
📋 Description
• Manage customer interactions via phone, email, and chat • Handle orders, refunds, shipping issues, and payment queries • Liaise with internal teams, couriers, and partners • Resolve complex cases and escalate when needed • Maintain high customer satisfaction and meet KPIs
🎯 Requirements
• Fluent German + strong English (C1) • Strong communication and problem-solving skills • Detail-oriented and able to work under pressure • Team player with a proactive mindset • Flexibility for shift work • 40h/week, rotational shifts, Monday–Sunday, 07:00–24:00
🏖️ Benefits
• **Without accommodation:** ~€1,523 • **With accommodation:** ~€1,200 + housing • Meal allowance (€7/day) • Performance bonus up to €150 • Health insurance from day one • Paid holidays + bonuses • 15–20 days training
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