Consultant II – Implementation & Partner Support

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 10%

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🗣️🇩🇪 German Required

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Logo of SPS Commerce

SPS Commerce

1001 - 5000 employees

📦 Logistics

💼 Consulting

☁️ SaaS

💰 $7.5M Series unknown on 2007-06

Logistics • Consulting • SaaS

SPS Commerce is a SaaS company that operates an intelligent supply chain network connecting retailers, brands, manufacturers, distributors, and logistics providers. It provides cloud-based EDI/B2B data connectivity, APIs, order and fulfillment orchestration, analytics, and embedded AI (SPS MAX) to automate workflows, ensure compliance, onboard trading partners, and improve retail supply chain performance and visibility.

📋 Description

• Perform post-sale initial technical implementation of technology products • Execute installation, upgrades, testing, and system configuration for implementation projects • Consult with clients to analyze and verify operational needs and understand business objectives • Track implementation project progress, ensure deadlines are met, and resolve scheduling issues • Keep customers and stakeholders informed of project progress • Apply, test, and reconfigure data rules to produce required results • Consultant II: Research, isolate, diagnose, resolve, and follow up on customer change events • Consultant II: Contribute to standardized customer solutions and escalate events outside scope • Senior Consultant: Own support instances requiring partner involvement and act as escalation point between client and SPS partner • Senior Consultant: Work directly with third parties, consultants, VARs, and adapter or application providers • Senior Consultant: Handle complex, high-importance work and maintain deep industry-specific business knowledge

🎯 Requirements

• Consultant II: A bachelor's degree with 2-5 years of related experience or equivalent practical experience • Senior Consultant: A bachelor's degree with 5-7 years of relevant experience or equivalent practical experience • Fluent German and English • ERP knowledge • Strong analytical, problem-solving, and troubleshooting skills • Strong organizational skills and ability to manage several projects concurrently • Ability to apply, test, and reconfigure data rules to produce intended results • Senior Consultant: Proven experience with EDI & supply chain • Senior Consultant: Three or more years in account management, relationship management, product management, or comparable field • Nice to have: Understanding of EDI & supply chain • Exposure to third parties, consultants, VARs, or adapter and application providers • Familiarity with XML • Experience with text editing and data mapping tools, and in-depth knowledge of mapping tool functionality • Strong written and verbal communication and interpersonal skills

🏖️ Benefits

• Targeted Product Focus: Join an experienced team delivering complex ERP integrations (SAP, Microsoft) with leading client accounts • Career Progression: A clear development path designed to build technical depth moving from configuration and hands-on execution to high-level system design and client strategy • Autonomy & Impact: Enjoy space for independent judgment, problem-solving, and driving integrations using modern internal tools and partner networks • Collaborative and inclusive work environment • Diversity, equity, and inclusion commitment • Equal opportunity employment

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