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Bilingual Dental Insurance & Patient Coordinator – Prosthodontics

🔥 20 hours ago

🌐 Brazil, El Salvador, +5 more countries – Remote

infoinfo

💵 $6 / hour

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Staffing For Doctors's careers page, not through a job board

First seen by Remote Rocketship 20 hours ago

Still open on Staffing For Doctors's site. Checked 13 hours ago.

Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Verify dental insurance eligibility and benefits, including deductibles, annual maximums, waiting periods, frequency limitations, and coverage percentages • Contact insurance carriers by phone and portal to clarify benefits and resolve coverage questions • Submit and track pre-authorizations and pre-determinations for prosthodontic and periodontal treatment • Document benefits breakdowns and verification results accurately in Open Dental • Answer inbound calls and make outbound calls in English and Spanish, following office scripts • Schedule new patients, confirm upcoming appointments, and manage the provider schedule • Follow up on cancellations and no-shows to rebook patients and fill open slots • Maintain patient demographics and insurance information in Open Dental and support new patient intake • Use Weave for patient calls, texts, and outreach • Handle patient information with discretion and in full compliance with HIPAA

🎯 Requirements

• Minimum of 1 year of dental insurance verification experience in a U.S. dental office; general medical insurance verification does not qualify • Bilingual in English and Spanish with excellent written and verbal communication skills • Fluent, natural spoken English with a clear, professional phone presence required; American accent preferred • Experience documenting dental benefits and handling pre-authorizations / pre-determinations • Dental scheduling experience, including managing cancellations and no-shows • Strong attention to detail, accurate data entry, and ability to follow scripts and procedures consistently • Solid understanding of HIPAA and patient confidentiality • Private, quiet home office with reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset • HIPAA training required for all placements • Open Dental experience preferred • Weave experience preferred • Prosthodontic or periodontal practice experience preferred • Experience in a busy dental front office or specialist scheduling preferred

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