Bilingual Front Desk Specialist – Physical Therapy

🔥 0 minutes ago

🌐 Nicaragua, Ecuador, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

😶‍🌫️ Therapist

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Schedule, reschedule, cancel, and confirm patient appointments • Actively manage provider schedules and fill open slots • Follow up with patients and maintain meticulous notes within Conexem • Manage incoming and outgoing patient calls via RingCentral • Take messages, route and transfer calls accurately, and document communications • Escalate clinical inquiries following established protocols • Assist with patient intake and demographics • Perform EHR data entry and records management • Handle referrals • Support telehealth workflows, including patient preparation, access guidance, and basic technical troubleshooting • Provide high-quality patient support across administrative and telehealth workflows

🎯 Requirements

• 2+ years of U.S. medical practice experience (scheduling, medical receptionist, or front-desk administrative roles) • Hands-on experience using RingCentral for inbound/outbound call handling and transfers; must be verified during screening • Proven experience with EHR systems • Working knowledge of HIPAA regulations • Experience with Conexem is a strong plus • Excellent English verbal and written communication skills • Professional phone demeanor • High attention to detail • Comfort operating within a structured enterprise setting • Full-time contractor availability, 40 hours per week • Availability Monday through Friday, 8:00 a.m.–5:00 p.m. PST

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