Referral & Authorization Coordinator – Cardiology Practice

🕒 September 5

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Referral Coordinator

🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Receive, triage, and manage high-volume cardiology referral intakes • Track referral requests from initial receipt through authorization approval and closure • Submit, track, and secure prior authorizations for cardiology office visits and specialist consultations • Verify insurance eligibility, copays, coinsurance, and network benefits across Medicare, Medicaid, and commercial carriers • Coordinate with referring physician offices to obtain missing clinical documentation • Communicate coverage details and next steps to patients • Manage Epic EHR referral workqueues daily • Maintain accurate data entry, status updates, and clinical documentation • Contact insurance representatives to resolve authorization delays and clarify medical necessity documentation

🎯 Requirements

• Direct hands-on experience using Epic EMR, specifically Referral and Authorization Workqueues • Experience operating within a large medical group, health system, or enterprise clinical setting • Prior experience in a Cardiology practice or multi-specialty group • Exposure to Medicare Advantage, state Medicaid programs, and major commercial payers • Bilingual English/Spanish required for 2 of the 4 available openings • Ability to manage high-volume cardiology referral intakes and prior authorizations • Knowledge of Medicare, Medicaid, and commercial carrier plans, including HMO, PPO, and POS • Experience verifying insurance eligibility, copays, coinsurance, and network benefits • Experience navigating Epic EHR referral workqueues and maintaining accurate clinical documentation • Ability to coordinate with referring provider offices, patients, and insurance representatives

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