State Street
10,000+ employees
💸 Finance
💳 Fintech
🏦 Banking
Finance • Fintech • Banking
State Street is a leading financial services provider that specializes in investment management and servicing solutions. With a global presence, State Street offers a wide range of services including asset management, custodial services, and investment research to help institutional investors meet their financial objectives. The company is committed to advancing the financial sector with innovative strategies and insights that drive efficiency and performance.
Systems Analyst, SaaS Operations, Assistant Vice President - 2
🔥 6 minutes ago
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State Street
10,000+ employees
💸 Finance
💳 Fintech
🏦 Banking
Finance • Fintech • Banking
State Street is a leading financial services provider that specializes in investment management and servicing solutions. With a global presence, State Street offers a wide range of services including asset management, custodial services, and investment research to help institutional investors meet their financial objectives. The company is committed to advancing the financial sector with innovative strategies and insights that drive efficiency and performance.
📋 Description
• Manage production Charles River IMS systems for multiple clients as part of Charles River Software as a Service offerings • Provide expert-level remote management, administration and support for client production Charles River IMS solutions • Assist clients in optimal use of the system • Manage user administration and privileges • Perform parameter configuration changes • Monitor system availability • Tune application and database performance • Monitor and support daily operational processing • Apply Charles River IMS and database software patches • Perform Charles River IMS version upgrades • Assist with problem support and resolution • Support Business Continuity and Disaster Recovery activities • Transition new clients smoothly to production operation with Charles River colleagues • Work with vendors to deliver an integrated service to clients • Contribute to service development, refinement, enhancement and continuous process improvement • Investigate, implement and operate third-party tools to enhance, automate and streamline service delivery
🎯 Requirements
• Experience with Financial Services Investment Management, Trading or related systems highly preferable (e.g. Charles River IMS) • Proven ability to partner with various internal departments to deliver superior customer service • Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions • Experience with servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity preferred • Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills • Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths’ or Statistics preferred • Minimum of 3+ years’ relevant industry experience • Periodic out of hours support and/or weekend work • Occasional travel to customer sites may be required
🏖️ Benefits
• Competitive and comprehensive benefits packages • Generous medical care • Insurance and savings plans • Flexible Work Program • Development programs • Educational support • Tools to help balance professional and personal life • Paid volunteer days • Matching gift program • Employee networks • Inclusive development opportunities • Flexible work-life support
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