Senior Support Analyst – Middleware, Spanish Bilingual

Job not on LinkedIn

🔥 4 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stefanini Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏢 Enterprise

🤖 Artificial Intelligence

Consulting • Enterprise • Artificial Intelligence

Stefanini Brasil is the Brazilian arm of Stefanini Group, a global tech consulting and services firm with an AI-first approach. It offers technology and consulting services to modernize and operate IT landscapes, including AI platforms and applications, custom application development, hybrid cloud and infrastructure, cloud migration and management, digital workplace services, enterprise platforms (including the Topaz full-banking platform), data & analytics, cybersecurity, and industry-specific solutions for manufacturing, financial services, retail, telecom and more. Stefanini emphasizes AI-enabled transformation, end-to-end operations and managed services, and partners with large enterprise clients across sectors to deliver digital transformation, automation, and industry solutions.

📋 Description

• Supervise the installation, configuration, and maintenance of physical and virtual servers, including VMware environments, with authentication and access management on Windows Server and Linux • Technically manage MuleSoft integration platforms and WebSphere Application Servers (WAS) • Support the technical management of operational teams and projects related to SAP Basis • Manage Oracle, SQL Server, PostgreSQL, and Progress databases, ensuring availability, performance, and stability • Supervise Networking teams, including Cisco and Fortinet technologies, firewalls, and perimeter security resources • Oversee technology upgrade projects, equipment replacement, and structured cabling implementation • Administer monitoring, update distribution, and patching tools • Provide technical support to other departments for hardware and software configuration • Ensure the technical management of AWS, Azure, Windows Server, and Office 365 environments • Ensure the availability and operation of the VDI platform using VMware Horizon • Manage automated update and patch distribution tools, including SCCM, WSUS, and Tanium • Define and analyze computing resources, considering storage, processing, memory, network interfaces, and running processes • Ensure the continuous enforcement of information security policies and monitor compliance • Establish, monitor, and ensure alert management and incident response procedures on a 24/7 basis • Monitor the performance of infrastructure components • Coordinate the Disaster Recovery Plan • Manage and control physical and logical backup routines, including Veritas with tape storage and Veeam for cloud environments

🎯 Requirements

• Bachelor’s degree or equivalent higher education qualification • Advanced or fluent Spanish, with the ability to communicate in a professional environment • Experience in IT infrastructure and administration of physical and virtual servers (VMware), Windows Server, and Linux • Knowledge of MuleSoft integration platforms and WebSphere Application Servers (WAS) • Experience with SAP Basis environments and administration of Oracle, SQL Server, PostgreSQL, and Progress databases • Knowledge of Cisco and Fortinet networks, firewalls, and perimeter security • Experience with AWS and Azure cloud environments, Office 365, and desktop virtualization (VMware Horizon) • Knowledge of update and patch distribution tools such as SCCM, WSUS, and Tanium • Experience with monitoring tools, backup management, and disaster recovery • Knowledge of information security, compliance, and critical incident management

🏖️ Benefits

• Meal or food allowance • Discounts on courses, universities, and language institutions • Stefanini Academy — a platform offering free, up-to-date online courses with certificates • Mentoring • Benefits club for consultations and medical tests • Health insurance • Dental insurance • Benefits and discounts at leading establishments • Travel club • Pet insurance partnership