Senior CRM Analytics Analyst

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

📉 Data Analyst

👻 Ghost score 25%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Stone & Company

Stone & Company

1 - 10 employees

💼 Consulting

🤝 B2B

Consulting • B2B

Stone + Company is a management and strategy consulting firm that empowers corporate clients to achieve exceptional results by transforming disjointed strategies or crafting new ones into a unified plan designed for optimal performance and team synchronization. The firm focuses on delivering fast and effective outcomes for its clients.

📋 Description

• Lead the CRM uplift initiative, ensuring the methodology continues to evolve, measurements remain high quality, and results are reliable • Structure and monitor the integrity of control groups, assessing the incremental impact of campaigns, customer journeys, and communication initiatives • Translate complex analyses into clear recommendations to support segmentation, personalization, and communication strategy decisions • Analyze CRM data to identify opportunities to improve the customer journey and optimize conversion rates • Provide analytical support to the team through dashboards and ad hoc analyses, ensuring clear and effective visualizations • Present results and insights to business stakeholders and leadership with clarity and objectivity • Collaborate with teams such as engagement, product, technology, and customer relations to advance the CRM strategy

🎯 Requirements

• Solid experience as a data analyst or business analyst • Strong analytical thinking and methodological rigor to structure analyses, challenge assumptions, and validate results • Ability to translate complex data into actionable insights • Strong communication skills and the ability to present results clearly to technical and non-technical audiences • Autonomy to lead initiatives and make well-informed decisions • Proficiency in SQL for data extraction and manipulation • Experience with dashboards and BI tools • Knowledge of statistics and data science, including hypothesis testing, experiment design, and A/B testing (a plus) • Experience with causal inference, uplift modeling, or incremental impact measurement (a plus) • Experience with predictive modeling using Python or R (a plus)

🏖️ Benefits

• Fixed salary • Variable compensation package* (profit-sharing, long-term incentive plan, or commission—provided based on role eligibility and not available as a free-choice option) • Health and dental insurance with co-payments (except for employees with disabilities, who are not subject to co-payments) • Hospital Virtual Verde: telemedicine team available 24 hours a day, 7 days a week • Medication subsidy • Meal and/or food allowance—Pluxee* (except for Commercial Executive positions—6-hour shifts) • Childcare assistance (for children up to 5 years and 11 months old) • Assistance for employees with children with disabilities • Life insurance • Fuel allowance or commuting assistance* • Home office allowance* (for hybrid or remote contracts only) • Welcome kit for new parents • SESC partnership* • Education benefit—internal professional development platform (Studa and Stone Library) • Acolhe360º—free emotional support • Quick massage and on-site medical clinic* • Wellhub • TotalPass • Pet Club • Flash • Férias&Co • Transportation voucher • Allya • Educational partnerships

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