Benefits Administration Delivery Analyst, German Speaker

🕒 April 8

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Strada

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Strada is a global services company specializing in providing people-first solutions designed to enhance workforce management through technology. With over 30 years of experience and coverage across 180+ countries, Strada offers a range of services including global payroll solutions, HR and benefits administration, and expert guidance on platforms such as Workday and SAP. The company focuses on optimizing employee performance and operational efficiency, helping organizations transform their HR functions by leveraging AI and advanced technology.

📋 Description

• Be responsible for the benefits administration for client’s employees located in EMEA region • Resolves cases and enter benefits data in the system for our client’s employees • Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue • Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees • Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues. • Works with Excel Calculation sheets • Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue. • Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications • Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective • Provides creative solutions to continuously improve and optimize client delivery • Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required • Opportunity to oversee and coach others with regards to a specific project and/or process • Contributes to and leads projects utilizing standard project management disciplines • Takes an active part in Process Transition from Client to Strada office, as required.

🎯 Requirements

• English Language – C1 Level is required (CEFR scale or equivalent) • German Language – C1 level is required (CEFR scale or equivalent) • At least 3 years of experience in Benefits Administration/HR Administration/Payroll area • Extensive analytical and problem-solving skills • Strong attention to details • Good understanding of delivering an outstanding customer experience • Understands the project life cycle and deployment governance • High level exposure in fast paced environment • Great Time management skills • Experience in MS Office is a must • Very Good knowledge of MS Excel • Working experience in Benify or SHARP (SAP HR) system would be an asset • High level of self-motivation and proactivity is required • Spotless record and strong ethos

🏖️ Benefits

• health coverage • wellbeing programs • paid leave (vacation, sick, parental) • retirement plans • learning opportunities