
201 - 500 employees
Founded 2020
📦 Logistics
💼 Consulting
Logistics • Consulting • Customer Experience
SummitNext is a global outsourcing partner headquartered in Malaysia, specializing in scalable and cost-effective solutions for various business needs. With a focus on customer experience optimization, recruitment process outsourcing, and operational support, SummitNext helps companies scale efficiently by providing tailored solutions in talent-rich regions. Their expertise extends to ensuring security and compliance while integrating advanced technologies like AI for enhanced operational effectiveness, making them a trusted partner for businesses looking to grow without the burden of overheads.
🔥 1 minute ago
🗣️🇲🇾 Malay Required
Where this job comes from
Posted on SummitNext's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

201 - 500 employees
Founded 2020
📦 Logistics
💼 Consulting
Logistics • Consulting • Customer Experience
SummitNext is a global outsourcing partner headquartered in Malaysia, specializing in scalable and cost-effective solutions for various business needs. With a focus on customer experience optimization, recruitment process outsourcing, and operational support, SummitNext helps companies scale efficiently by providing tailored solutions in talent-rich regions. Their expertise extends to ensuring security and compliance while integrating advanced technologies like AI for enhanced operational effectiveness, making them a trusted partner for businesses looking to grow without the burden of overheads.
• Execute a daily target volume of 60–80 outbound calls to target Malaysia contact lists • Contact existing database customers and validate account information • Identify key decision-makers and qualify prospects for equipment replacements, upgrades, and promotional campaign opportunities • Use customer databases and Salesmate CRM to record real-time activities, contact validations, call dispositions, interaction notes, lead statuses, and appointment details • Engage existing customers using approved scripts, campaign rules, qualification criteria, and escalation guidelines • Schedule and hand over qualified appointments, interaction notes, and detailed contact information to designated sales teams • Maintain accurate call logs for weekly/monthly reporting on call volumes, connection outcomes, contact validations, qualified opportunities, and booked appointments
• Minimum of 2+ years of verified experience in outbound telemarketing, B2B lead generation, or appointment setting targeting Malaysian markets • Excellent English verbal and Malay written communication skills • Experience using Salesmate CRM or similar outbound dialing tools and sales CRMs • Strong objection-handling abilities, persistence, and time-management • High-speed, reliable internet connection, with backup option preferred • Dedicated, quiet home workspace free from background noise • Laptop/PC meeting operational specifications • High-quality USB noise-canceling headset • Immediate joiner required
• Work-from-home arrangement • Monday to Friday working days
Apply NowImprove your chances of getting an interview by checking your resume score before you apply.