Sun Point Wellness Center
11 - 50 employees
🧘 Wellness
⚕️ Healthcare Insurance
Wellness • Healthcare Insurance
Sun Point Wellness Center is dedicated to providing high-quality, evidence-based counseling services tailored to the unique needs of individuals, couples, and families. With a focus on therapy for everyone, Sun Point Wellness offers both in-office and virtual therapy sessions to accommodate clients' preferences and schedules. The center seeks to help clients identify and overcome life obstacles with the support of a carefully matched therapist.
Customer Service Representative
Job not on LinkedIn
🕒 April 1
🗣️🇪🇸 Spanish Required
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Sun Point Wellness Center
11 - 50 employees
🧘 Wellness
⚕️ Healthcare Insurance
Wellness • Healthcare Insurance
Sun Point Wellness Center is dedicated to providing high-quality, evidence-based counseling services tailored to the unique needs of individuals, couples, and families. With a focus on therapy for everyone, Sun Point Wellness offers both in-office and virtual therapy sessions to accommodate clients' preferences and schedules. The center seeks to help clients identify and overcome life obstacles with the support of a carefully matched therapist.
📋 Description
• Assist client care team in guiding clients through the intake process. • Assist in keeping track of unpaid balances and contacting clients. • Create payment plans with clients when necessary. • Issue Invoices for clients and assist with their questions and concerns regarding billing. • Keep updated records and create reports. • Review insurance coverage and benefits related to mental health for clients and communicate this information to them in a clear and succinct manner. • Submit claims to insurance for the sessions that clients have taken at Sun Point. • Check Explanation of Benefits (EOBs) for particular cases. • Contact member services when it is needed to get further clarification on benefits/claims. • Other duties as assigned.
🎯 Requirements
• Bilingual – English (C1/C2 level) and Spanish • Previous experience in client care/customer service • Entry Level • Full time availability • Internet Connection - 50 to 100 Mbps download speeds, and at least 10 Mbps upload speeds
🏖️ Benefits
• Employees can work remotely
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