Customer Solution Architect

Job not on LinkedIn

🔥 1 minute ago

⛩ Asia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Logo of Supabase

Supabase

51 - 200 employees

Founded 2020

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

💰 $80M Series B on 2022-05

SaaS • API • Artificial Intelligence

Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.

📋 Description

• Uncover and understand customer business and technical requirements • Design and architect technical solutions built on the Supabase platform • Lead proof-of-value implementations • Engage regularly with customers to answer complex questions, unblock adoption, and optimize scaled performance • Lead technical discovery, set platform expectations, and define success criteria • Design, build, and present Supabase platform demonstrations • Work with Growth team members to size deals, estimate anticipated usage, and identify supported workloads • Determine technical scope, timelines, business outcomes, and success criteria for proof-of-value engagements • Guide new customers through onboarding using emails, documentation, guides, and webinars • Build account plans for high-value customers based on immediate and long-term goals • Deliver application architecture assessments, database design, and performance optimization • Provide proactive support to help customers scale • Champion customers and the platform internally • Collaborate with Support, Product, and Engineering on platform feedback and improvements • Communicate platform roadmaps to customers • Build trust-based relationships with startup and enterprise customers

🎯 Requirements

• 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar • Strong background with relational database management systems such as PostgreSQL or MySQL • Background in web application development • Familiarity with Python, C#, React, Vue, Svelte, and Node.js • Very strong communication skills, particularly with technical concepts • Well-organized and effective storyteller with meaningful interpersonal skills • Ability to navigate multiple stakeholders with conflicting opinions and mediate conflict • Experience with project management, business analysis, and revenue operations tools • Familiarity with HubSpot and BigQuery • Previous experience leading customer-facing engagements delivering technical and business value

🏖️ Benefits

• Fully remote work arrangement • WeWork membership or co-working allowance usable anywhere in the world • ESOP (equity ownership) for every team member • Tech allowance for laptop, monitor, headphones, or other work equipment • Health insurance: 100% coverage for employees and 80% for dependents • Annual company off-sites • Flexible, asynchronous work • Annual education allowance for courses, books, conferences, or other professional development

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