
201 - 500 employees
Founded 2009
💼 Consulting
🛍️ eCommerce
🎯 Recruiter
Consulting • eCommerce • Recruitment
SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.
🔥 35 minutes ago
🇵🇭 Philippines – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔒 Insurance
🚫👨🎓 No degree required
👻 Ghost score 11%
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201 - 500 employees
Founded 2009
💼 Consulting
🛍️ eCommerce
🎯 Recruiter
Consulting • eCommerce • Recruitment
SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.
• Verify and document participation status with all insurances and umbrellas • Take calls to follow up on specific issues or requests with insurance and umbrellas • Perform related duties as assigned, within your scope of practice • Assist with client communication, including scheduling meetings, preparing materials, and following up on action items • Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager • Coordinate project timelines and deliverables for external clients to maintain progress within their given process • Prepare paperwork, including contract applications and letter requests, for assigned accounts • Handle routine client inquiries and escalate complex issues appropriately
• 2+ years of dental insurance verification preferred • Experience working with US dental insurance companies • Strong written and verbal communication skills • Proficiency in Microsoft Office Suite and G-Suite • Excellent organizational abilities and attention to detail • Ability to multitask and work in a fast-paced environment • Professional demeanor and client-focused mindset • Background in project management or customer service is highly valued, as these are excellent transferable skills for the role
• HMO with 1 free dependent upon hire (with Dental coverage) • Life Insurance • 20% Night Differential • 20 PTO credits annually • Great Company Culture • Career Growth and Learning • Night Shift • Work from home • Applicants from anywhere in the Philippines are welcome to apply!
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