Back End Developer

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Support Services Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

🏨 Hospitality

📦 Logistics

📣 Marketing

Hospitality • Logistics • Marketing

Support Services Group is a company that provides exceptional customer care and omni-channel solutions to brands globally since its founding in 1998. They specialize in personalized customer support services, including technical support, e-commerce, retail, membership services, and B2B/B2C sales. With a focus on language capabilities to cater to emerging markets, Support Services Group supports over 20 languages, enhancing customer experience and brand loyalty. The company operates in various regions, including North America, Latin America, Europe, and Asia Pacific, serving industries such as retail, automotive, healthcare, telecommunications, and more. They are recognized for their award-winning customer service and their ability to quickly adapt to market demands.

📋 Description

• Design, develop, and maintain scalable and secure backend services using C# and .NET/.NET Core • Build and document RESTful APIs for internal and external consumption • Implement data access layers using Entity Framework Core • Write clean, maintainable, and testable code following best practices and design patterns • Participate in code reviews and provide constructive feedback • Troubleshoot, debug, and resolve application issues in production and development environments • Integrate with third-party APIs and services, ensuring reliability and performance • Contribute to the architecture and design of microservices and distributed systems • Maintain CI/CD pipelines and support automated deployment processes • Keep up-to-date with emerging backend technologies and recommend improvements

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field • 5+ years of professional experience developing backend applications with C# and .NET/.NET Core • Intermediate–advanced spoken English level (B2+) • Strong expertise in ASP.NET Core, Web API, and Entity Framework Core • Experience with RESTful API design, versioning, and documentation, such as Swagger/OpenAPI • Solid understanding of object-oriented programming and SOLID principles • Familiarity with unit testing frameworks such as xUnit or NUnit and mocking libraries • Experience with asynchronous programming, dependency injection, and middleware • Knowledge of authentication and authorization concepts, including JWT, OAuth2, and OpenID Connect • Comfortable working with CI/CD pipelines and DevOps tools such as Azure DevOps • Understanding of microservices, message queues such as RabbitMQ or Azure Service Bus, and distributed systems • Exposure to Domain-Driven Design and event-driven architectures • Familiarity with version control systems like Azure DevOps • Ability to perform the physical requirements of the role, including sitting, manipulating objects, reaching, talking, and hearing