Social Media Video Editor, Fluent English

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SupportYourApp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

💰 Venture Round on 2017-10

B2B • SaaS • Telecommunications

SupportYourApp is an outsourced customer service company originally founded in Kyiv, Ukraine, and now operating globally in over 7 locations. With a decade of expertise, it specializes in providing 24/7/365 third-party customer service in more than 60 languages to over 250 businesses worldwide. SupportYourApp is dedicated to enhancing customer satisfaction by delivering empathetic and professional support across various communication channels. Their services are integrated into a custom-built QCRM system and compliant with security standards such as PCI/DSS & ISO/IEC 27001:2013. The company partners with tech giants like Calm, MacPaw, and SplitIt, offering scalable support solutions that include customer service, tech support, and back-office outsourcing.

📋 Description

• Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; • Edit content to match the required pacing, visual style, and effects; • Perform color correction and color grading to ensure a polished final look; • Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; • Generate, review, and verify subtitles for accuracy and readability.

🎯 Requirements

• Excellent English skills (at least C1 level); • Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; • Strong practical understanding of food and dishes; • Highly adaptable and comfortable working in a fast-paced environment; • Proactive, driven, and solution-oriented, with a strong sense of initiative; • Flexible, reliable, organized, and detail-oriented; • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).

🏖️ Benefits

• Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; • Opportunity to cooperate fully remotely; • Inclusive international environment; • Compensation in USD; • Rewards for referring friends; • Balance between project workload and personal time, but also – internal health policy; • Responsive leadership interested in your development and long-lasting cooperation; • Greenhouse conditions for self-development; • A culture built on trust, with no time-tracking requirements.