Billing Associate – 12-month FTC

Job not on LinkedIn

🔥 2 minutes ago

🇵🇱 Poland – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Swap

Swap

201 - 500 employees

Founded 2022

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

eCommerce • SaaS • Artificial Intelligence

Swap is an AI-powered commerce platform that replaces static websites with an "agentic storefront" — an AI-led, conversational shopping experience that guides customers from discovery through virtual try-on to checkout. The company also provides back-office commerce operations tools for global brands, including cross-border pricing, tax and duty calculation, returns automation, inventory demand signals, and Shopify/API integrations to streamline fulfillment and compliance. Swap is positioned to help e-commerce and retail brands increase conversions, reduce returns, and simplify international operations.

📋 Description

• Support Swap’s day-to-day billing operations, primarily focused on Shipping billing and customer onboarding • Manage Finance onboarding for new customers, including billing setup, Direct Debit mandates and customer information • Support customer termination and churn processes, including termination fee calculations and coordination with Credit Control • Perform first-invoice reviews and investigate initial billing discrepancies for newly onboarded customers • Prepare and review Shipping billing calculations and resolve related customer and internal queries • Perform billing reconciliations, investigate exceptions and maintain accurate billing records and supporting documentation • Support implementation and testing of new billing tools designed to consolidate data and automate existing manual processes • Support adoption of automation and AI-driven workflows across billing, reconciliations and exception identification • Provide general Billing and Credit Control support and contribute to improvements in processes, controls and data quality

🎯 Requirements

• 2+ years’ experience in Billing, Accounts Receivable, Finance Operations or a similar role • Strong Excel skills and confidence working with large datasets • Strong numerical skills and attention to detail • Ability to investigate discrepancies and follow issues through to resolution • Experience with transactional or usage-based billing would be beneficial • Interest in systems, automation and the application of AI within Finance operations • Good organisational and communication skills • Ability to take initiative and work with minimal supervision in a rapidly changing environment • Ability to operate as both a strategic thinker and hands-on operator • Comfortable navigating ambiguity and change, taking ownership and building rather than maintaining • Comfortable working in a fast-paced, evolving environment

🏖️ Benefits

• No specific benefits, perks, or compensation extras are stated in the posting

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