
201 - 500 employees
Founded 2022
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
eCommerce • SaaS • Artificial Intelligence
Swap is an AI-powered commerce platform that replaces static websites with an "agentic storefront" — an AI-led, conversational shopping experience that guides customers from discovery through virtual try-on to checkout. The company also provides back-office commerce operations tools for global brands, including cross-border pricing, tax and duty calculation, returns automation, inventory demand signals, and Shopify/API integrations to streamline fulfillment and compliance. Swap is positioned to help e-commerce and retail brands increase conversions, reduce returns, and simplify international operations.
🔥 2 minutes ago
🇵🇱 Poland – Remote
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📊 Billing Specialist
🚫👨🎓 No degree required
👻 Ghost score 10%
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201 - 500 employees
Founded 2022
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
eCommerce • SaaS • Artificial Intelligence
Swap is an AI-powered commerce platform that replaces static websites with an "agentic storefront" — an AI-led, conversational shopping experience that guides customers from discovery through virtual try-on to checkout. The company also provides back-office commerce operations tools for global brands, including cross-border pricing, tax and duty calculation, returns automation, inventory demand signals, and Shopify/API integrations to streamline fulfillment and compliance. Swap is positioned to help e-commerce and retail brands increase conversions, reduce returns, and simplify international operations.
• Support Swap’s day-to-day billing operations, primarily focused on Shipping billing and customer onboarding • Manage Finance onboarding for new customers, including billing setup, Direct Debit mandates and customer information • Support customer termination and churn processes, including termination fee calculations and coordination with Credit Control • Perform first-invoice reviews and investigate initial billing discrepancies for newly onboarded customers • Prepare and review Shipping billing calculations and resolve related customer and internal queries • Perform billing reconciliations, investigate exceptions and maintain accurate billing records and supporting documentation • Support implementation and testing of new billing tools designed to consolidate data and automate existing manual processes • Support adoption of automation and AI-driven workflows across billing, reconciliations and exception identification • Provide general Billing and Credit Control support and contribute to improvements in processes, controls and data quality
• 2+ years’ experience in Billing, Accounts Receivable, Finance Operations or a similar role • Strong Excel skills and confidence working with large datasets • Strong numerical skills and attention to detail • Ability to investigate discrepancies and follow issues through to resolution • Experience with transactional or usage-based billing would be beneficial • Interest in systems, automation and the application of AI within Finance operations • Good organisational and communication skills • Ability to take initiative and work with minimal supervision in a rapidly changing environment • Ability to operate as both a strategic thinker and hands-on operator • Comfortable navigating ambiguity and change, taking ownership and building rather than maintaining • Comfortable working in a fast-paced, evolving environment
• No specific benefits, perks, or compensation extras are stated in the posting
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