Product Lead, Pulse

🕒 October 29

🌐 Portugal, United Kingdom, +1 more countries – Remote

🇵🇹 Portugal – Remote 🇬🇧 United Kingdom – Remote 🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 15 days.
• Jobs at this company usually fill in 61 days.
• Reposted once.
• No salary listed.

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Own Pulse, Sword Health’s AI-first cardiometabolic program, end to end • Own the product roadmap from pre-launch through scale, balancing zero-to-one innovation with one-to-100 optimization • Define and prioritize features driving member engagement, retention, and clinical outcomes across 4–12 month care journeys • Establish product metrics, success criteria, and feedback loops • Partner with clinical, regulatory, and compliance teams to meet healthcare standards • Design AI-first experiences using agentic capabilities, conversational interfaces, and personalized recommendations • Develop evaluation frameworks measuring AI performance, accuracy, safety, and member satisfaction • Select and apply AI models, including LLMs and fine-tuning approaches, for relevant use cases • Collaborate with clinical, ML engineering, and applied AI teams to optimize safety, quality, performance, latency, cost, and reliability • Use AI tools for research, prototyping, testing, and go-to-market preparation • Drive member activation and long-term retention in B2C and B2B2C contexts • Design onboarding, engagement loops, and re-engagement strategies • Analyze member behavior, drop-off points, and engagement patterns • Partner with growth, marketing, and commercial teams on go-to-market alignment • Develop hypotheses and run experiments to improve conversion, engagement, and retention • Represent product in executive discussions, client presentations, and sales cycles • Translate complex AI concepts for clinical teams, executives, and clients • Collaborate with engineering, design, data science, clinical operations, and commercial teams • Build stakeholder relationships and secure product support and resources

🎯 Requirements

• 6–8 years of product management experience, with at least 3 years focused on AI products or consumer-facing digital health products • Proven track record launching 0-to-1 products and scaling them to significant user bases • Deep experience with AI-first product development, including LLMs, agentic experiences, and evaluation frameworks • Strong product sense for consumer experiences requiring sustained engagement over 4–12 month time horizons • Experience in B2C or consumer tech companies, with expertise in growth, activation, and retention strategies • Nuanced understanding of AI models, capabilities, limitations, and production use • Comfort with ambiguity and ability to make decisions quickly with incomplete information • Excellent communication skills and ability to influence cross-functional teams and present to executive audiences • At least Level 1 AI proficiency; candidates must demonstrate how AI is part of their work • Preferred: experience at high-growth startups, leveraging AI tools, technical background or close engineering collaboration, and products for consumer and enterprise/B2B2C distribution

🏖️ Benefits

• Additional benefits beyond total compensation; country-specific benefits vary and will be detailed separately • Variable compensation, bonuses, or sales incentives may apply • Private company stock options may apply

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