Billing Support Specialist

🕒 March 20

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Synagie Group Asia & Europe

Synagie Group Asia & Europe

201 - 500 employees

Founded 2015

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

eCommerce • SaaS • Artificial Intelligence

Synagie Group Asia & Europe is an AI-powered digital commerce platform and service provider that helps brands sell, grow, and scale across Southeast Asia and beyond. It offers a unified SaaS platform for marketplace, social commerce, D2C, logistics and fulfillment, compliance support, and AI-driven tools for optimizing marketing and operations, plus services like live-selling (SuperStreamer) and regional expansion programs (ShopHK). The company targets brands and enterprises seeking cross-border e-commerce, fulfillment, and digital commerce management solutions.

📋 Description

• Collect, validate, and consolidate sales and operational data for billing processes. • Create and prepare billing reports for submission to Finance and Business Units. • Accurately input and manage actualized revenue for all business units. • Reconcile discrepancies between billing data, client files, and financial records. • Update client’s database in the business tracker. • Provide support for internal and external stakeholders for business needs. • Assist in identifying and implementing process improvements to optimize workflows. • Collaborate with IT and process excellence teams to troubleshoot systems. • Document and maintain updated SOPs for standardized billing and revenue processes. • Assist in mentoring and guiding junior team members.

🎯 Requirements

• Must possess experience in finance and accounting work • Strong spreadsheet navigation skills • Experience in AWS is preferred • Experience in ERP systems management is preferred • Hold a bachelor’s degree in any finance-related field. • CPAs are preferred but not required. • Passionate about finance and the ecommerce industry.

🏖️ Benefits

• Employees can work remotely

Apply Now