Billing & Collections Specialist

🔥 1 hour ago

🇵🇱 Poland – Remote

💵 zł85k - zł100.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Syndigo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Syndigo is a leading cloud-native company specialized in content and data lifecycle management solutions. The company focuses on providing a comprehensive platform for Master Data Management (MDM), Product Information Management (PIM), and Digital Asset Management (DAM) to help organizations manage data efficiently and optimize their product content. Syndigo serves a wide range of industries including retail, automotive, healthcare, and more, supporting enterprises to enhance customer engagement and streamline operations. With more than 14,000 clients globally, Syndigo aims to deliver exceptional experiences by integrating analytics throughout the product lifecycle, ensuring the highest quality of data governance, content delivery, and feedback optimization.

📋 Description

• Manage accounts receivable and collections activities, including reviewing overdue balances, following up with customers, sending payment reminders, conducting collection calls, and applying account suspensions where required • Maintain overdue account and collection reports, including accounts more than 10 days overdue, and exclude cases already transferred to collection agencies • Process collection agency returns, customer inquiries, insolvency cases, and related claims documentation • Import bank statements and post incoming customer payments accurately and timely • Maintain open Accounts Receivable items, including cent differences, bank fees, unapplied cash, and other reconciling items • Prepare weekly cash reports and AR-related monthly closing reports • Upload invoices and supporting documents to customer portals and internal drives • Monitor bounced invoice emails, update customer contact information, and resend invoices where required • Manage the Accounts Receivable and E-Invoicing mailboxes in German and English • Maintain and process accounting records, customer communications, and supporting documentation in German and English, including review of German customer contracts and business documents where required • Process invoice corrections, credit notes, write-offs, and account adjustments • Review and approve Sales Orders in NetSuite and Opportunities in Salesforce • Maintain and review the Bad Debt List, process book-specific bad debt reclassifications, and reconcile AR-related general ledger accounts • Support month-end close activities and internal or external audit requests as required

🎯 Requirements

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred • 2+ years of experience in Accounts Receivable, Billing, Collections, or a related accounting function • Professional working proficiency in English, German, and Polish, with the ability to communicate effectively in both written and verbal formats, is required • Working knowledge of Accounts Receivable, Billing, Collections, Cash Application, and related financial processes • Experience working with ERP systems; NetSuite experience is a plus • Proficiency in Microsoft Excel, including functions such as Pivot Tables and VLOOKUPs • Strong attention to detail, organizational skills, and ability to maintain accurate financial records • Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment • Strong customer service, communication, and problem-solving skills, including the ability to handle collections activities professionally

🏖️ Benefits

• Generous paid time off • Health coverage • Retirement plans tailored to local markets • Learning opportunities through tuition reimbursement • Donation matching • Volunteer time off • Referral bonuses • Flexible perks such as Flex Fridays

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