CRM Admin

🕒 August 26

🇩🇪 Germany – Remote

💵 €47k - €78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 20%

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Logo of Synera

Synera

51 - 200 employees

Founded 2018

🤖 Artificial Intelligence

💰 $14.8M Series A on 2022-10

Artificial Intelligence

Synera is an AI Agent Platform designed to enhance engineering processes by multiplying capacity and reducing decision cycles. It leverages advanced technologies such as CAD, FEA, optimization, and simulation, and incorporates elements of process automation and AI. The platform aims to create a digital workforce that can think, decide, and execute tasks autonomously, mimicking the capabilities of skilled engineers.

📋 Description

• Administer, maintain, and improve Salesforce, including objects, fields, flows, validation rules, permission sets, and lead routing • Administer HubSpot, including marketing automation, channel integrations, performance and pipeline attribution, and workflows • Test changes in sandbox, deploy them to production, and enable the team • Own Salesforce-HubSpot synchronization, enrichment and outbound tooling such as Clay and Instantly, data warehouse feeds, and AI integrations • Manage users, permissions, and licenses across the go-to-market stack • Evaluate new tools and consolidate overlapping tools • Design and maintain the CRM data model, including fields and picklists • Support, train, and enable Sales Development, Account Executives, Marketing, and Customer Success in day-to-day CRM use • Turn recurring questions into processes, self-service dashboards, documentation, automations, and agents • Become Salesforce and HubSpot admin of record and own the integration landscape • Document, monitor, and improve CRM data models and automations so GTM teams can self-serve

🎯 Requirements

• Hands-on experience administering Salesforce in a B2B sales organization • Salesforce certification is a plus • Real Salesforce flows and technical logic experience • Working knowledge of HubSpot or a comparable marketing-automation platform • SQL proficiency • Experience building ETL/data pipelines using Airflow or similar • Experience building data models • Ability to debug synchronization issues across multiple tools • Experience building useful reporting and forecasting • Experience with scripts, APIs, workflow tools, and AI agents • Daily practical use of LLMs • Confident English communication • German is a plus • Ability to communicate clearly with non-technical colleagues, sales representatives, marketers, and executives • Ownership mentality and ability to document systems and proactively identify issues

🏖️ Benefits

• Flexible working: you decide when & where to work (as long as you have a residency in Germany) • Flexible public holidays • Home office setup support • Access to the office in Bremen • Personal development budget of €2,000 for conferences, trainings, or books • Unlimited vacation / vacation days are not counted • JobRad • Company fitness with Wellpass • Mental health platform nilo • Regular team events, virtual coffee breaks, and spontaneous afterworks • Company off-sites twice a year

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