ServiceNow Consultant

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🕒 March 31

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Sysintegra

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Sysintegra is a company that revolutionizes organizations by bridging technology and people, optimizing processes for efficient and cost-effective outcomes. They specialize in solutions including Enterprise Service Management, Identity Security, and using ServiceNow for a variety of applications such as IT Service Management (ITSM), Identity and Access Management (IAM), and App Store support. Sysintegra also focuses on enhancing employee experiences through custom ServiceNow Employee Center UX design and virtual agent solutions. Their flagship products include ZertID for identity lifecycle management and DataMask for ServiceNow, aiming to improve data security and user governance. With a strong emphasis on user-friendly, intuitive designs, they strive to transform the total experience for their clients using ServiceNow products.

📋 Description

• Responsible for overall design, architecture, and mapping of client business requirements to technical solutions. • Work with clients to assess current state processes and tools. • Identify ServiceNow platform solution options, define ServiceNow solution requirements, and determine integration needs. • Develop overall architecture and implementation plans.

🎯 Requirements

• Extensive experience in ServiceNow solutioning, including hands-on design & deployment. • Expertise in mapping client business requirements to scalable and supportable technical solutions. • Deep knowledge of any of the ServiceNow modules such as ITSM, ITOM, HRSD, CSM, FSM, SPM, and others. • Strong background in IT service management solution implementation and ServiceNow development. • Proficiency in front-end and backend technologies (XML, HTML, CSS, JavaScript, AngularJS, Jelly Script, Web Services, etc.). • Ability to lead architecture discussions, develop business cases, and present to senior executives. • Experience in designing and implementing integrations between ServiceNow and third-party applications. • Proven track record in delivering large-scale ServiceNow projects adhering to best practices. • Capability to coach and mentor team members through technical guidance and knowledge-sharing sessions. • Strong analytical and troubleshooting skills to ensure high-quality technical solutions. • Ability to act as a ServiceNow subject matter expert during executive briefings and marketing events. • Minimum 5+ years of industry experience in IT service management and enterprise solutions. • Strong background and deep experience with ServiceNow, with relevant certifications. • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications preferred. • Ability to manage multiple projects simultaneously while ensuring quality delivery. • Engaging presentation style with the ability to lead discussions in technical and business settings. • Experience in working under pressure and managing multiple campaigns at the same time.

🏖️ Benefits

• Growth opportunities across Australia and New Zealand • Flat structure, fast growth, high ownership culture • Creative freedom to lead and implement your ideas • Direct impact on growth, brand visibility and client experience