Customer Success Specialist – Career Services

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🕒 March 3

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talentC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

👥 HR Tech

🤝 B2B

HR Tech • B2B

talentC is a Ukrainian full-cycle recruitment agency from the Genesis ecosystem that has been helping companies hire and scale since 2014. The firm specializes in sourcing technical and non-technical talent across levels (trainee, junior, middle, senior and C-level), provides employer branding and talent marketing services, runs customized hiring academies and offers confidential/global search and flexible engagement models with replacement guarantees. talentC primarily serves businesses (tech and non-tech) across international markets while excluding Russia and Belarus.

📋 Description

• Communicate with users through written channels (chat, email, social media) on job search topics and product-related queries • Create and improve resumes and cover letters • Conduct LinkedIn profile audits and provide structured recommendations • Upselling relevant services during communication with clients • Research job openings and recruiters based on specific client requests • Minimize the risk of negative feedback and chargebacks • Work with CRM and internal team tools

🎯 Requirements

• English level: advanced or higher • Experience working with international clients via chat and email • Strong communication skills: ability to handle client requests professionally and promptly • Attention to detail and structured thinking • Solution-oriented mindset • Possibility to work from 3pm to 12am (Tue-Sat) • Nice-to-have: Experience with CRM systems • Nice-to-have: Experience in sales • Nice-to-have: Genuine interest in career coaching and working with people

🏖️ Benefits

• Competitive salary • Fully remote work • 20 paid leaves • Startup environment with high responsibility and impact • Opportunity to develop expertise in international career consulting • Real career growth to Shift Manager / Team Lead • Work in a team building a new product for the global market