
10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
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10,000+ employees
Founded 2008
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 Private Equity Round on 2018-08
Healthcare • Logistics • Marketing
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
• Coordinate, administer, and complete background checks, pre-employment medical requirements, job offers, and hiring/contracting activity across multiple clients within required SLAs • Engage directly with candidates throughout the onboarding journey using multiple channels • Communicate job offers correctly and support candidates with hiring and onboarding in the ATS • Ensure timely return of required documentation and information • Provide advice and guidance on identification, right-to-work, and payroll documentation requirements • Identify process optimization opportunities and implement strategies to improve onboarding efficiency and effectiveness • Review and refine recruitment workflows, tools, and technologies • Administer and maintain the ATS, including accurate data entry, system updates, and data privacy compliance • Train and support recruiters and hiring managers in effective ATS usage • Develop and maintain recruitment metrics and analytics reports • Analyze trends and provide actionable insights to stakeholders using data-driven approaches • Coordinate relationships with payroll, background check, relocation, and other talent acquisition service vendors • Ensure compliance with labor laws, regulations, company policies, and talent acquisition best practices • Support creation of training materials, workshops, and resources for recruiters, hiring managers, and stakeholders • Provide ongoing process support and guidance • Participate in process improvement and automation projects • Support collation and presentation of information and documentation for internal, client, or regulatory audits
• Proven experience in Recruitment Operations, HR Operations, or a similar role • Proven experience of onboarding, including management of hiring/contract activity, essential onboarding documentation, and background checks • Ability to adapt to a fast-paced, volume-based, dynamic environment • Familiarity with applicant tracking systems (ATS) • Proficiency in utilizing HR software and reporting tools • Experience utilizing spreadsheets to track activity • Strong communication, interpersonal, and influencing skills • Strong attention to detail, organization, and problem-solving abilities • Understanding of employment laws, regulations, and compliance best practices • Experience with process improvement methodologies • Commitment to continuous improvement
• Competitive industry salaries • Comprehensive benefits packages • Employee well-being support • Inclusive environment • Internal mobility opportunities • Professional growth opportunities • Reasonable accommodations during the hiring process
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