tawk.to
201 - 500 employees
Founded 2013
☁️ SaaS
🤝 B2B
🔌 API
💰 $2M Seed Round on 2011-01
SaaS • B2B • API
tawk. to is a globally popular, free live chat and customer communication platform that allows businesses to interact with their customers in real-time. It offers tools like live chat, a knowledge base, contacts CRM, and AI assistance to streamline customer communication. The platform supports over 45 languages and provides features such as agent-to-agent messaging, video and voice add-ons, and automated translation. It allows unlimited agents and chat interactions without any cost to the user, though they offer paid services for hiring virtual chat agents. tawk. to is based in Las Vegas but operates with a diverse, globally distributed team. It is used by millions of businesses around the world to communicate with billions of customers monthly.
Customer Service
Job not on LinkedIn
🕒 April 1
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tawk.to
201 - 500 employees
Founded 2013
☁️ SaaS
🤝 B2B
🔌 API
💰 $2M Seed Round on 2011-01
SaaS • B2B • API
tawk. to is a globally popular, free live chat and customer communication platform that allows businesses to interact with their customers in real-time. It offers tools like live chat, a knowledge base, contacts CRM, and AI assistance to streamline customer communication. The platform supports over 45 languages and provides features such as agent-to-agent messaging, video and voice add-ons, and automated translation. It allows unlimited agents and chat interactions without any cost to the user, though they offer paid services for hiring virtual chat agents. tawk. to is based in Las Vegas but operates with a diverse, globally distributed team. It is used by millions of businesses around the world to communicate with billions of customers monthly.
📋 Description
• Call all clients booked in for the day, to ensure they are still on for their clean • Contact cleaners to ensure they are aware of their schedule for the day • Log into the systems at the beginning of the day • Respond to leads and follow up with potentials • Call one-time cleans customers to convert them to maintenance cleans • Ensure consistent info is sent to customers and emails are sent out
🎯 Requirements
• Interact by answering phone calls promptly • Responding to emails within 24 hours • Reach out and follow up with all lead generation channels • Managing social media channels - IG and FB • Good with Written & Verbal Communication Skills • Excellent interpersonal skills and customer focused • Must be organized and resourceful
🏖️ Benefits
• Remote Job ONLY • Health insurance • Competitive salary
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