Support Engineer

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🕒 March 26

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TEAM GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏭 Manufacturing

🍽️ Food & Beverage

Consulting • Manufacturing • Food & Beverage

TEAM GmbH is a leading IT company based in Paderborn, specializing in intralogistics and Oracle-related IT solutions and technology services. They have developed their own Warehouse Management System (WMS) called ProStore®, which serves as a central digital hub for logistics 4. 0 systems, offering features like material flow control, cloud services, mobile devices, and advanced training tools. Additionally, as an Oracle partner, TEAM GmbH provides comprehensive support related to AI and Oracle solutions, including licensing, consulting, and migration. Established in 1982, the company employs 90 staff members and is part of the Materna Group.

📋 Description

• Develop into a specialist for our ProStore® system installations and know the modules and processes inside out • Advise our customers on application issues, find pragmatic solutions, and ensure first-class IT support • Maintain and configure our ProStore® modules, analyze system performance, and optimize workflows • Support ProStore® deployments and actively contribute your knowledge to the team • Handle requests at 2nd level support and work closely with colleagues and other departments

🎯 Requirements

• Degree in Computer Science or an equivalent qualification through relevant work experience • Team player: You enjoy collaborating with others and thrive on solving complex tasks • Customer focus: You are service-oriented and enjoy helping others • Language skills: You are proficient in German and English, both written and spoken • Ideally, you have experience with SQL, Oracle PL/SQL or Java

🏖️ Benefits

• Challenging and varied tasks with flat hierarchies • A mentoring program with a strong team supporting you • Projects offering significant autonomy and opportunities for creativity • Collegial and cooperative working atmosphere • Flexible working arrangements • Social and company events • Company bike leasing • We support professional development through tailored training