Senior Technical Consultant – Power Platform

🔥 1 minute ago

🇵🇰 Pakistan – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TEKenable Ltd

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

TEKenable Ltd. is a technology consulting firm specializing in AI, data transformation, and cloud solutions to facilitate business transformation. With expertise in Microsoft platforms such as Dynamics 365 and Power Platform, TEKenable offers tailored solutions in areas including data analytics, cyber security, and the Internet of Things (IoT). The company is committed to delivering innovative digital solutions that enhance revenue, reduce costs, and empower employees, supporting clients across various sectors including healthcare, finance, and manufacturing.

📋 Description

• Work on existing Dynamics 365 and Power Platform projects, supporting configurations and customisations • Support, manage, and deliver ongoing platform application support to achieve customer satisfaction and service excellence • Resolve problems and implement corrective actions where required • Analyse system functions and review functional and technical specifications with team members • Understand incoming incidents and replicate them in UAT, QA, and Sandbox environments for fix verification • Ensure best practices and quality approaches to customer software support • Maintain high standards of customer engagement and service • Complete work-related training and learning toward relevant Microsoft Power Platform certifications • Write technical documentation • Coordinate service excellence as part of the managed services team • Guide and manage existing support engineering personnel where needed

🎯 Requirements

• Industry experience working in software support environments • Experience in a .NET programming language, preferably C# • Experience with Microsoft Power Platform, including PowerApps, Power BI, and Power Automate • Experience in Data, UI, Logic, Dataverse, and visualisations • Strong ability to manage multiple client relationships simultaneously • Strong customer engagement and delivery experience • Experience with Azure/cloud concepts • Knowledge of the ITIL Framework • Strong interpersonal skills and ability to support and communicate with users on all levels • Ability to work on own initiative and be self-motivated • Ability to work effectively as a member of a team • Resilience, customer-centricity, and strong decision-making skills • Strong desire and ability to learn new platforms and technologies • Preference for managed services/SLA-based support experience • Preference for Azure and Azure DevOps experience • Preference for Microsoft certifications • Preference for SharePoint 365 experience • Relevant third-level qualification in Business or IT is advantageous but not essential • Formal Management or Leadership training is advantageous • Relevant technical accreditations are highly desirable

🏖️ Benefits

• Remote working • Health insurance • Flexible working hours • Company trips • Opportunities to mentor junior support engineers • Resources and opportunities to expand expertise in software support • Microsoft certifications as part of professional development • Supportive collaborative team environment • Diverse projects across various industry sectors