
10,000+ employees
Founded 1978
đŁ Marketing
đŚ Logistics
đĽ Healthcare
Marketing ⢠Logistics ⢠Healthcare
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
đĽ 0 minutes ago
đ˛đž Malaysia â Remote
â° Full Time
đ˘ Junior
đĄ Mid-level
đ¤ Robotics
đŤđ¨âđ No degree required
đť Ghost score 11%
đŁď¸đ¨đł Chinese Required
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10,000+ employees
Founded 1978
đŁ Marketing
đŚ Logistics
đĽ Healthcare
Marketing ⢠Logistics ⢠Healthcare
Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.
⢠Participate in the development of new offerings and innovation using RPA ⢠Educate and present RPA implementation strategies to a wide spectrum of audiences ⢠Act as a trusted advisor recommending process automation improvements ⢠Work with process owners/SMEs and technology teams to analyse and assess automation feasibility ⢠Automate processes with RPA platforms to deliver business value ⢠Deliver across all project phases: Plan, Analyse, Design, Build and Test ⢠Document business requirements, processes and work instructions using in-house methodologies ⢠Define technical, operational and user requirements ⢠Create conceptual architecture and solution design materials ⢠Develop solutions against the design ⢠Develop and implement quality control and testing procedures, troubleshoot and train automation robots ⢠Partner with cross-functional technology teams to integrate solutions and requirements strategies ⢠Support change management of existing processes ⢠Develop training materials
⢠Around 2 years of prior related work experience, preferably in a technology or consulting environment ⢠Experience in the Financial Services sector will be a bonus ⢠Experience in analysing, designing, developing, implementing and maintaining application code in a variety of contexts ⢠Experience in application development, complex code development, application testing and component design ⢠Experience with Blue Prism, Automation Anywhere, UiPath or other automation software preferred ⢠.NET or Java programming knowledge is a plus ⢠Bi-lingual in English and Mandarin ⢠Ability to work independently and as part of a global team with professionals at all levels ⢠Strong commitment to professional and service excellence ⢠Excellent oral and written communication, planning, project management, networking and influencing skills ⢠Project planning and task estimation ⢠Strong analytical skills and logical approach ⢠Experience interacting with external clients ⢠Experience working with offshore teams to facilitate project work ⢠Demonstrated ability to communicate and present complex information to technical and non-technical stakeholders, verbally and in writing
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