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Solution Architect

Job not on LinkedIn

🔥 2 minutes ago

🇭🇷 Croatia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on Teleperformance's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Teleperformance

Teleperformance

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Lead end-to-end solution design for complex bids, RFPs and transformation opportunities • Translate client goals into structured, practical solutions • Combine input from industry, operations, digital transformation, AI and automation experts into coherent solutions • Act as lead solution expert during proposal development • Guide and challenge bid teams and resolve scope questions • Identify and mitigate solution risks with Legal, Compliance and Risk teams • Shape commercial models and business cases, including TCO/ROI and outcome-based models, with the pricing team • Lead solution workshops with clients and partners • Present and pitch solutions to client audiences • Report to the EVP Business Solutioning & Sales Enablement • Own the end-to-end design of complex solutions combining business, operational and technology elements

🎯 Requirements

• 5+ years of experience in solution design, bid leadership or transformation within BPO, outsourcing, digital or technology-enabled services • Track record of designing large-scale solutions, ideally across several countries • Good understanding of digital transformation, AI, automation and analytics • Strong commercial acumen, including building business cases and assessing risk • Excellent presentation and stakeholder management skills, with confidence pitching to senior client audiences • Experience leading virtual teams across functions, cultures and geographies • Fluent English (C1 or above) • French, German, Spanish or Italian is a plus • Industry expertise in Banking & Financial Services, Telco, or Energy & Utilities

🏖️ Benefits

• Inclusive culture and sense of belonging • Equality and diversity, equity and inclusion initiatives • Women given preference in cases of equal suitability, competence and professional performance • Strong welcome and consideration for applications from severely disabled persons and people with equivalent status

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