Customer Service Representative I – Inbound

Job not on LinkedIn

🔥 4 minutes ago

🇧🇷 Brazil – Remote

💵 R$1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TeleTech Philippines

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🤝 B2B

🏢 Enterprise

💼 Consulting

B2B • Enterprise • Consulting

TeleTech Philippines is the Philippines division of TTEC (formerly TeleTech). It operates as a customer experience (CX) and contact center services provider in the Philippines, recruiting and supporting customer service and sales professionals (including work-from-home agents and licensed insurance agents) and offering technology and digital solutions to help organizations deliver customer service, sales, and digital transformation. The company's Philippines presence focuses on staffing, operations, and delivering CX services as part of the broader TTEC global business.

📋 Description

• Deliver exceptional customer service with courtesy, empathy, confidence, accuracy, and a solution-focused approach • Work in post-sales support, handling tickets and assisting customers • Manage the customer portfolio throughout the post-sales process • Explain prices, timelines, and terms and conditions • Provide guidance on product specifications • Handle complaints, questions, financial and payment inquiries, and delays • Contribute to a successful customer and team experience • Report to the department supervisor

🎯 Requirements

• Proficiency in Microsoft Office, especially Excel • Ability to manage multiple tasks simultaneously • Excellent written and telephone communication skills • Ability to work as part of a team • Analytical mindset • Comfortable using various tools and typing • Adaptability to work in a fast-changing environment • Higher education preferred • No prior professional experience required

🏖️ Benefits

• Transportation allowance • Meal or food allowance (BRL 250.00) • Medical insurance • Dental insurance • Life insurance • Childcare assistance • Education assistance • TotalPass partnership • Sesc partnership • University partnerships • Employee Assistance Program • Work equipment provided • Work-from-home allowance • Support for professional development and career advancement • Individualized training via webcam • 1,000 free courses • Inclusive culture and social responsibility