
1001 - 5000 employees
Founded 1998
🏨 Hospitality
📣 Marketing
✈️ Travel
Hospitality • Marketing • Travel
Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.
🕒 March 31
🗣️🇫🇷 French Required
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1001 - 5000 employees
Founded 1998
🏨 Hospitality
📣 Marketing
✈️ Travel
Hospitality • Marketing • Travel
Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.
• Advise premium cardholders by phone and email in French and English • Handle customer inquiries from quote preparation through billing for individual trips • Make reservations with airlines, hotels, and travel agencies • Create tailored offers, travel documents, and detailed travel itineraries • Advise clients and facilitate unique travel experiences • Sell special promotions and exclusive offers • Serve sophisticated premium, HNW, and UHNW clientele • Deliver luxury concierge and travel services using Ten’s technology-enabled platform and lifestyle-management expertise
• Excellent professional French and English skills, written and spoken, at C2 level according to the Common European Framework • Several years of professional experience in the travel industry, a tour operator, or a travel agency • GDS knowledge, preferably Amadeus • Excellent destination knowledge across key global regions • Passion for travel and luxury lifestyle, including gastronomy, events, and culture • Service-oriented, flexible, and able to work under pressure • Positive attitude and alignment with Ten Group values • Strong communication skills • Commitment to exceptional service • Availability for full-time work, 40 hours per week • Willingness to work five days per week between 08:00 and 20:00 CET, Sunday to Thursday • Additional language such as German or Italian is an advantage • Must be located in Spain • Secure home office at the confirmed address, free from background noise or distractions • Must meet minimum internet speeds for remote or hybrid work, verified during recruitment and onboarding
• Competitive salary based on experience • Uncapped performance-based bonus • Hybrid working combining home and office • Fully remote working options if not near an office • Competitive paid time-off package • One paid day each year to volunteer for a cause • One month of paid sabbatical after every five years of service • Ten Loyalty Rewards program with bonuses and gifts • Remote working holidays • Travel and entertainment employee discounts • Regular appraisals • Extra Mile Awards • Career development support • Global, dynamic, and inclusive team • Diversity-focused work environment
Apply Now🕒 March 31
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