
1001 - 5000 employees
Founded 1998
🏨 Hospitality
📣 Marketing
✈️ Travel
Hospitality • Marketing • Travel
Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.
🕒 August 19
🗣️🇩🇪 German Required
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1001 - 5000 employees
Founded 1998
🏨 Hospitality
📣 Marketing
✈️ Travel
Hospitality • Marketing • Travel
Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.
• Advise premium cardholders by phone and email in German and English • Handle customer inquiries from quote preparation through billing for individual trips • Make reservations with airlines, hotels, and travel agencies • Create tailored offers, travel documents, and detailed travel itineraries • Advise clients and facilitate unique luxury travel experiences • Sell special promotions and exclusive offers • Serve High-Net-Worth and Ultra-High-Net-Worth clients with leisure travel requests • Deliver concierge services through Ten’s proprietary technology-enabled platform and lifestyle management expertise
• Excellent professional German and English language skills, written and spoken, at C2 level according to the Common European Framework • Passion for travel and luxury lifestyle, including gastronomy, events, and culture • GDS knowledge, preferably Amadeus • Service-oriented, flexible, and able to work under pressure • Flexibility to work 5 days per week between 07:00–21:00 GMT, either Sunday through Thursday or Tuesday through Saturday • Legal right to live and work in Spain without visa sponsorship • Relevant professional experience within the travel industry • Hands-on experience advising clients and booking travel arrangements • Not suitable for career changers • Located in Spain • Secure home office at the confirmed address, free from background noise or distractions • Minimum required internet speeds for remote or hybrid work, verified during recruitment and onboarding
• Competitive salary based on experience • Uncapped performance-based bonus • Hybrid working combining home and office, with fully remote options for employees not living near an office • Competitive paid time-off package • One paid volunteer day each year • One month of paid sabbatical after every five years of service • Ten Loyalty Rewards program with bonuses and gifts • Remote working holidays • Travel and entertainment employee discounts • Career development support • Annual Extra Mile Awards and recognition and reward programs • Inclusive, diverse, international team environment
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