Texaport
11 - 50 employees
Founded 2012
🤝 B2B
🔒 Cybersecurity
🏢 Enterprise
B2B • Cybersecurity • Enterprise
Texaport is a UK-based managed IT and cybersecurity services provider offering fully managed IT support, cloud services, Microsoft 365 and Power Platform expertise, IT consultancy, and digital transformation. They deliver 24/7 monitoring, rapid-response remote and regional support, managed networks, GDPR consultancy, and cybersecurity services including vulnerability assessments, penetration testing, training, and Cyber Essentials certification. Texaport primarily serves UK organisations across finance, healthcare, legal, education, charities and other mid-market enterprises, helping them migrate providers, adopt Microsoft business applications, and improve resilience and compliance.
IT Support Analyst
Job not on LinkedIn
🕒 March 18
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Texaport
11 - 50 employees
Founded 2012
🤝 B2B
🔒 Cybersecurity
🏢 Enterprise
B2B • Cybersecurity • Enterprise
Texaport is a UK-based managed IT and cybersecurity services provider offering fully managed IT support, cloud services, Microsoft 365 and Power Platform expertise, IT consultancy, and digital transformation. They deliver 24/7 monitoring, rapid-response remote and regional support, managed networks, GDPR consultancy, and cybersecurity services including vulnerability assessments, penetration testing, training, and Cyber Essentials certification. Texaport primarily serves UK organisations across finance, healthcare, legal, education, charities and other mid-market enterprises, helping them migrate providers, adopt Microsoft business applications, and improve resilience and compliance.
📋 Description
• Respond to technical support requests via ticketing system or in person • Diagnose and resolve hardware and software technical issues • Take ownership of user requests, track progress, and maintain clear communication • Record all interactions with the service desk • Maintain a high level of customer service
🎯 Requirements
• Minimum 2 years of prior experience in technical support • Proficiency in Spanish • Advanced proficiency in English • Customer-focused approach • Excellent customer interaction skills
🏖️ Benefits
• N/A
Apply NowSimilar Jobs
🕒 March 18
Help Desk Support Technician providing high-level customer assistance in Portuguese and English for GSB Solutions. Handling phone support, chat systems, and managing technical issues.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 March 10
Technical Support Analyst with experience in SAP BO for Logiks, a technology consulting firm in Brazil. Engaging in troubleshooting, performance monitoring, and system management tasks across BI environments.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 March 10
Unified Communications & Systems Specialist supporting Mitel's global portfolio while troubleshooting complex issues. Engaging partners professionally and documenting all activities accurately.
VoIP
🕒 March 3
Corporate Cloud Expert Support Engineer for Acronis Cyber Protect. Troubleshooting complex customer issues and training junior members in a remote environment.
Linux
Unix
VMware
🕒 March 3
Help Desk support role providing assistance to Brazilian clients in Portuguese and Spanish. Requires strong communication skills and basic IT knowledge for effective service delivery.
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
