Texaport
11 - 50 employees
Founded 2012
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
Texaport is a UK-based managed IT and cybersecurity services provider offering fully managed IT support, cloud services, Microsoft 365 and Power Platform expertise, IT consultancy, and digital transformation. They deliver 24/7 monitoring, rapid-response remote and regional support, managed networks, GDPR consultancy, and cybersecurity services including vulnerability assessments, penetration testing, training, and Cyber Essentials certification. Texaport primarily serves UK organisations across finance, healthcare, legal, education, charities and other mid-market enterprises, helping them migrate providers, adopt Microsoft business applications, and improve resilience and compliance.
IT Support Analyst
🕒 March 18
🇧🇷 Brazil – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 63%
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
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Texaport
11 - 50 employees
Founded 2012
💼 Consulting
🏥 Healthcare
⚖️ Legal
Consulting • Healthcare • Legal
Texaport is a UK-based managed IT and cybersecurity services provider offering fully managed IT support, cloud services, Microsoft 365 and Power Platform expertise, IT consultancy, and digital transformation. They deliver 24/7 monitoring, rapid-response remote and regional support, managed networks, GDPR consultancy, and cybersecurity services including vulnerability assessments, penetration testing, training, and Cyber Essentials certification. Texaport primarily serves UK organisations across finance, healthcare, legal, education, charities and other mid-market enterprises, helping them migrate providers, adopt Microsoft business applications, and improve resilience and compliance.
📋 Description
• Respond to technical support requests via ticketing system or in person • Diagnose and resolve hardware and software technical issues • Take ownership of user requests, track progress, and maintain clear communication • Record all interactions with the service desk • Maintain a high level of customer service
🎯 Requirements
• Minimum 2 years of prior experience in technical support • Proficiency in Spanish • Advanced proficiency in English • Customer-focused approach • Excellent customer interaction skills
🏖️ Benefits
• N/A
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