Field Service Engineer – Analytical Instruments

🔥 2 hours ago

🇮🇱 Israel – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Install, maintain, troubleshoot, repair, and support analytical instruments, equipment, and associated systems • Interact directly with customers and customer care representatives to coordinate and manage service activities and logistics • Manage and complete assigned field service tasks independently and efficiently • Diagnose technical issues using structured analytical troubleshooting and provide appropriate solutions and recommendations • Perform preventive maintenance, corrective maintenance, system upgrades, and other technical service activities • Ensure equipment operates according to applicable specifications and customer requirements • Ensure compliance with Thermo Fisher Scientific safety, quality, and regulatory standards • Generate accurate, complete, and timely service documentation and reports • Understand customers’ technical and operational needs and provide appropriate service solutions • Collaborate with local and global technical support, application, commercial, and service teams • Participate in work schedule and service planning with colleagues and management • Identify potential customer needs and provide relevant sales leads and feedback • Maintain and develop technical knowledge of supported products, technologies, software, and related IT environments • Participate in technical and product training to support current and future analytical instrument platforms

🎯 Requirements

• 5+ years of relevant technical, field service, engineering, or instrumentation experience • Bachelor’s degree or higher in mechatronics, electronics, electrical engineering, mechanical engineering, engineering, or another relevant technical discipline, or equivalent practical experience • Experience working with scientific, laboratory, analytical, industrial, or other complex technical instrumentation is an advantage • Experience with Thermo Fisher Scientific instruments or technologies is an advantage • Strong analytical troubleshooting and problem-solving skills • Strong hands-on technical capabilities and ability to work with complex electromechanical systems • Interest in technology, software, networking, and IT-related systems • Ability to learn and support new technologies and instrument platforms • Effective technical communication and interpersonal skills • Strong customer-service orientation and ability to work effectively in a customer-facing environment • Ability to work independently while collaborating effectively with local and global teams • Fluent in Hebrew and English • Valid Israeli driving license • Willingness and ability to travel extensively to customer sites • Ability to lift 40 lbs. without assistance • Willingness to use PPE, including safety glasses, gowning, gloves, lab coat, and ear plugs • Ability to work with strong odors and hazardous/toxic materials • Availability to work Sunday–Thursday

🏖️ Benefits

• Professional growth and development opportunities • Technical and product training as required • Opportunity to work with innovative technologies and industry-leading brands • Global team collaboration • Full-time employment • Standard Monday–Friday work schedule

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