Field Service Engineer – Analytical Instruments

🔥 1 minute ago

🇮🇱 Israel – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, maintain, troubleshoot, repair, and support analytical instruments, equipment, and associated systems • Interact directly with customers and customer care representatives to coordinate and manage service activities and logistics • Manage and complete assigned field service tasks independently and efficiently • Diagnose technical issues using structured analytical troubleshooting and provide appropriate solutions and recommendations • Perform preventive maintenance, corrective maintenance, system upgrades, and other technical service activities • Ensure equipment operates according to applicable specifications and customer requirements • Ensure compliance with Thermo Fisher Scientific safety, quality, and regulatory standards • Generate accurate, complete, and timely service documentation and reports • Collaborate with customers to understand technical and operational needs and provide service solutions • Work with local and global technical support, application, commercial, and service teams • Participate in work schedule and service planning with colleagues and management • Identify potential customer needs and provide relevant sales leads and feedback • Maintain and develop technical knowledge of supported products, technologies, software, and related IT environments • Participate in technical and product training to support current and future analytical instrument platforms

🎯 Requirements

• 5+ years of relevant technical, field service, engineering, or instrumentation experience • Bachelor’s degree or higher in mechatronics, electronics, electrical engineering, mechanical engineering, engineering, or another relevant technical discipline, or equivalent practical experience • Experience working with scientific, laboratory, analytical, industrial, or other complex technical instrumentation is an advantage • Experience with Thermo Fisher Scientific instruments or technologies is an advantage • Strong analytical troubleshooting and problem-solving skills • Strong hands-on technical capabilities and ability to work with complex electromechanical systems • Interest in technology, software, networking, and IT-related systems • Ability to learn and support new technologies and instrument platforms • Effective technical communication and interpersonal skills • Strong customer-service orientation and ability to work effectively in a customer-facing environment • Ability to work independently while collaborating effectively with local and global teams • Fluent in Hebrew and English • Valid Israeli driving license • Willingness and ability to travel extensively to customer sites • Working week is Sunday - Thursday • Able to lift 40 lbs. without assistance • Some degree of PPE required • Will work with hazardous/toxic materials

🏖️ Benefits

• Professional growth and development opportunities • Technical and product training as required • Full-time employment • Fully remote work arrangement