Field Service Engineer – Life Science Solutions

🔥 26 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Install, maintain, and service systems and instruments for genetic analysis in customer laboratories • Perform installations, including technical instruction and user training • Carry out maintenance, repairs, verification, and qualification (IQ/OQ/PQ) of laboratory equipment • Perform and document quality assurance activities in compliance with applicable regulations (IQ/OQ, OQ/PQ, CSV, etc.) • Support customers on site and remotely through telephone support, troubleshooting, diagnostics, and user training • Independently plan, coordinate, and prioritize work activities • Coordinate with internal teams, external partners, and customers • Prepare timely and detailed service, installation, and expense reports • Identify recurring technical issues and opportunities for improvement • Provide recommendations to improve the customer experience and system performance

🎯 Requirements

• Completed technical or scientific vocational training, preferably in electrical engineering or medical technology, or an equivalent qualification • State-certified technician or engineering degree preferred • Ideally, experience in a relevant service role involving life-science or medical equipment • Ability to work independently and as part of a team, with excellent organizational and analytical skills • Customer-oriented approach and strong communication skills in German, along with good English proficiency • Proficiency with digital tools, service software, mobile applications, and modern technologies • Enthusiasm for digital and AI-powered solutions • Willingness to travel extensively (up to 75–100%) • Willingness to work from a home office • Valid Class B driver's license

🏖️ Benefits

• Fully remote work arrangement • Home office option • Equal opportunity employer • Support for minorities • Fixed-term employment through the end of 2027

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