Product Specialist – Laboratory Chemicals

🔥 25 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

Where this job comes from

Posted on Thermo Fisher Scientific's careers page, not through a job board

First seen by Remote Rocketship 25 minutes ago

Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

🏥 Healthcare

Biotechnology • Pharmaceuticals • Healthcare

Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.

📋 Description

• Develop and execute territory, account, and sales strategies to achieve revenue, profitability, and market share growth targets • Identify, qualify, and convert new business opportunities • Expand relationships and product penetration within existing accounts • Understand customer workflows, applications, and technical requirements to recommend suitable products and value-added solutions • Build relationships with customers and key decision-makers through proactive engagement, technical support, and follow-up • Collaborate with commercial teams to drive cross-selling and integrated solutions across the Thermo Fisher Scientific portfolio • Partner with Product Management and Marketing on product launches, promotional campaigns, competitive positioning, and market development • Provide technical product guidance, address customer enquiries, and coordinate resolution of customer issues • Develop territory coverage plans and prioritise high-potential customers, market segments, and growth opportunities • Monitor market trends, competitor activities, and customer requirements and provide commercial insights • Maintain and manage the sales pipeline from prospecting through qualification, negotiation, and closure • Deliver monthly and quarterly sales forecasts targeting accuracy within ±5% • Maintain customer records, sales activities, and opportunity updates in Salesforce CRM with weekly completion • Meet customer visit and engagement targets and participate in sales reviews and territory planning • Collaborate with Product Management, Supply Chain, Customer Service, and Technical Support on customer requirements, product availability, and demand forecasting • Support marketing initiatives, customer-facing materials, and portfolio growth strategies • Identify broader commercial opportunities across the Laboratory Products business • Ensure compliance with organisational policies, commercial processes, and EH&S requirements • Undertake other responsibilities as reasonably required to support business objectives

🎯 Requirements

• Tertiary qualifications in Chemistry, Analytical Chemistry, Biochemistry, or a related scientific discipline, and/or equivalent relevant industry experience • Minimum 3 years of sales experience, preferably within laboratory chemicals, scientific consumables, or a related technical sales environment • Demonstrated success in achieving sales targets, developing customer relationships, and converting business opportunities • Strong interest in laboratory chemicals, scientific applications, and delivering customer-focused solutions • Experience in territory management, business development, and CRM-based opportunity management • Willingness and ability to travel regularly across the assigned territory • Strong commercial acumen with a proactive, results-driven approach to sales and business development • Excellent communication, presentation, negotiation, and relationship-building skills • Ability to understand customer applications and translate technical requirements into appropriate commercial solutions • Strong organisational, analytical, and time-management skills, with excellent attention to detail • Strategic thinking and ability to prioritise opportunities and translate plans into measurable outcomes • Customer-focused and solution-oriented approach with commitment to responsiveness, follow-up, and service excellence • Ability to work independently and collaboratively • Proficiency in CRM systems, particularly Salesforce, and Microsoft Office applications • Positive, professional attitude with commitment to continuous improvement, teamwork, and high performance

🏖️ Benefits

• Comprehensive health and wellbeing benefits • Wellness programs • Employee Assistance Program providing confidential personal and work-related support • Flexible work arrangements • Generous leave policies • Option to purchase additional leave • Paid birthday leave • Company-paid parental leave • Paid volunteer time for non-profit organisations • Online courses via Thermo Fisher Scientific University Plus • Workshops • Mentorship programs • Continuous learning and skill development

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