
10,000+ employees
🧬 Biotechnology
💊 Pharmaceuticals
🏥 Healthcare
Biotechnology • Pharmaceuticals • Healthcare
Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.
🔥 12 minutes ago
Where this job comes from
Posted on Thermo Fisher Scientific's careers page, not through a job board
First seen by Remote Rocketship 12 minutes ago

10,000+ employees
🧬 Biotechnology
💊 Pharmaceuticals
🏥 Healthcare
Biotechnology • Pharmaceuticals • Healthcare
Thermo Fisher Scientific is the world leader in serving science, with a stated mission to enable customers to make the world healthier, cleaner and safer. The company provides a broad portfolio of laboratory instruments, analytical technologies, diagnostics, consumables, software and services that support life‑sciences research, analytical testing, clinical diagnostics and the development and manufacture of therapies. Its operations and offerings (as described on its site and in its news) include advanced imaging and electron microscopes, chromatography and mass‑spectrometry systems, genetic and clinical testing, lab automation and AI tools, bioprocessing and contract development/manufacturing services (brands cited include Thermo Scientific, Applied Biosystems, Invitrogen, Gibco, Fisher Scientific, Unity Lab Services, Patheon and PPD). Thermo Fisher reports annual revenue over $45 billion and emphasizes corporate social responsibility, environmental and community programs alongside its scientific products and services.
• Provide senior-level L3 technical support for Clarity PPM • Own complex incidents and technical problems through resolution • Analyze and resolve issues involving functional configuration, custom code, application data, reports, interfaces, integrations, and workflows • Lead root-cause analysis for recurring, critical, or technically complex production issues • Design, develop, configure, test, and deploy Clarity enhancements and technical solutions • Develop and maintain GEL scripts, NSQL queries, SQL, XOG integrations, REST APIs, XML integrations, reports, portlets, workflows, and related technical components • Translate functional requirements into technical specifications and solution designs • Review technical designs and development deliverables • Support application services, batch processes, scheduled jobs, interfaces, and automated file transfers • Troubleshoot failed batch jobs, integrations, data issues, and application processes • Lead technical activities for upgrades, patches, hot fixes, and platform changes • Coordinate with Broadcom on product-level issues, patches, defects, and vendor-supported fixes • Coordinate application-server and database-related investigations with infrastructure and DBA teams • Support application performance analysis and recommend corrective or preventative actions • Participate in application monitoring and capacity-related technical analysis • Lead or support technical testing, defect resolution, UAT, and production validation • Support production deployments and maintain deployment instructions, rollback plans, validation results, and change records • Ensure production changes comply with SOX controls, segregation-of-duties requirements, security standards, and approved change processes • Support SOX audits, evidence requests, technical control testing, and remediation • Maintain runbooks, system diagrams, Known Error Database entries, troubleshooting procedures, and support documentation • Participate in knowledge transfer from the incumbent managed service provider • Cross-train Developer II and Junior Application Administrators • Support Disaster Recovery planning, restoration procedures, mock DR exercises, and recovery validation • Act as the technical escalation point for advanced production issues
• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of professional software development experience • Preferred fields of study: Computer Science, Software Engineering, Information Technology, or related technical field • Significant experience developing and supporting enterprise business applications • Strong experience with production troubleshooting, application development, configuration, integrations, and technical support • Strong SQL and relational database skills • Experience with application upgrades, patches, releases, and production deployments • Experience performing root-cause analysis and resolving complex production issues • Experience operating within controlled change-management and audit environments • Strong analytical, documentation, and communication skills • Ability to support extended-hours operations, weekend maintenance, and on-call responsibilities • Advanced hands-on Clarity PPM technical development, configuration, administration, and L3 production support experience • Advanced proficiency with GEL scripting, NSQL, and SQL • Strong proficiency with XOG, REST APIs, XML, web services, and enterprise application integrations • Advanced experience developing and supporting Clarity custom content, including reports, portlets, workflows, processes, views, and customer-specific functionality • Advanced experience troubleshooting Clarity production issues involving application configuration, integrations, batch jobs, data, performance, and custom code • Strong working knowledge of Oracle and/or SQL Server • Working knowledge of Linux and Apache Tomcat • Advanced experience leading Clarity upgrades, patches, hot fixes, production deployments, rollback planning, and post-deployment validation • Experience coordinating product-level defects, patches, and technical escalations with Broadcom • Experience supporting Clarity in a SOX-controlled environment • Demonstrated ability to mentor developers and administrators and transfer Clarity technical knowledge across a support team
• Fully remote work mode • Participation in a 16x5 operational support model • P1/P2 on-call rotation • Planned weekend upgrades, patches, releases, deployments, and maintenance support
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