Systems Engineer – Tech Foundations, Jira Cloud

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Configure, maintain, and continuously improve Airbnb's Atlassian platforms • Own end-to-end delivery of defined projects within the Jira Data Center deprecation and transition to Jira Cloud • Administer Jira Cloud Software, Jira Cloud Service Management, and associated Atlassian tooling • Design and implement Jira configurations including workflows, issue type hierarchies, permission schemes, notification schemes, screens, and field configurations • Deliver Jira Data Center-to-Cloud migration workstreams and coordinate stakeholder cutover readiness • Configure Jira Service Management projects, including SLAs, custom queues, JSM Forms, approval workflows, and security schemes • Build and maintain dashboards and reporting using native Jira Cloud tooling • Support and maintain Airbnb's custom Forge applications • Support Atlassian access management, user lifecycle management, license hygiene, and security posture improvements • Gather requirements from business stakeholders and translate needs into configuration and automation solutions • Configure Atlassian Rovo AI agents and automation rules • Write and maintain Jira Automation rules using JavaScript • Use the Jira REST API for integrations, data imports, and custom reporting • Support testing cycles, write and run test scripts, track defects, and ensure rollback plans • Participate in Agile ceremonies for platform-focused workstreams • Maintain system configurations, runbooks, and knowledge base articles • Participate in the on-call rotation and respond to Atlassian platform incidents • Identify and reduce technical debt and contribute to design and configuration reviews • Help teammates learn through examples and feedback • Participate in hiring and onboarding and provide candidate feedback

🎯 Requirements

• BE/B.Tech or relevant technical degree • 3+ years of hands-on Atlassian administration experience, including Jira Software and Jira Service Management (Jira Cloud) in enterprise environments • Solid working knowledge of Jira workflow design, including post functions, validators, and conditions • Strong command of JQL for filters, subscriptions, dashboards, and board configuration • Hands-on experience contributing to Jira migrations from Data Center to Cloud, including project configuration migration and data integrity validation • Experience configuring Jira Cloud native tooling for reporting and planning • Flexibility to work in USA overlapping work hours • Hands-on experience with the Jira REST API using tools like Postman (GET/PUT/POST) for data extraction, integration, and reporting • Experience maintaining integration touchpoints with Atlassian Cloud through service account creation and management • Familiarity with integrating Atlassian tools with identity providers such as Okta and LDAP • Familiarity with user lifecycle and license management practices • Exposure to Atlassian Rovo or other AI/ML capabilities in the Atlassian ecosystem • Experience building Jira Automation rules • Working knowledge of JavaScript and JSON for custom automation • Working experience with Jira Service Management, including SLA configuration, JSM Forms, custom queues, and approval workflows • Experience writing and executing test scripts and documenting defects for platform changes or migrations • Familiarity with Agile practices • Clear written and verbal communication, with the ability to explain technical work to technical and non-technical stakeholders • Ability to deliver autonomously in a remote-first, fast-moving environment and keep stakeholders informed of progress and blockers • SAFe or Scrum certification is a plus • Familiarity with Slack, Asana, Figma, Airtable, and Miro is an advantage

🏖️ Benefits

• Remote workplace type • Remote-first work environment • Reasonable accommodations throughout the recruitment process • Airbnb does not require candidates to purchase work-related equipment during the interview process