Associate Manager, Clinical Operations

🔥 3 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🏥 Clinical Operations

👻 Ghost score 10%

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Oversee, train, resource, coach and performance-manage a clinical operations-focused team • Lead performance using metrics and key performance indicators • Act as escalation point for performance concerns and training needs • Collaborate with leadership on resourcing needs • Manage staff and provide coaching, mentorship and work direction • Conduct performance appraisals and career discussions; facilitate career development • Interview, recruit and select staff • Manage induction and orientation programs for new employees • Maintain staff CVs, training records, position profiles and experience profiles • Ensure timely and accurate timesheets and expense reports • Support allocation activities and project/functional lead activities to optimize project operations • Identify issues that may affect project deliverables • Deliver training on WPDs, SOPs, local requirements and clinical operations topics • Identify training gaps and ensure requirements are met • Ensure adherence to ethical, regulatory, SOP and WPD standards • Alert management to quality issues and request or facilitate QA audits • Review clinical operations systems including Activate, CTMS, Preclarus and Clarity to evaluate metrics, KPIs and project status • Evaluate staff work, including remote or on-site PAVs • Participate in process improvement and development initiatives • Facilitate the risk-based monitoring approach • Contribute to bids and procurement of new business when required • Collaborate with senior management and executive staff on strategic planning and business development • Lead or contribute to initiatives improving departmental and company performance

🎯 Requirements

• Previous experience providing the knowledge, skills, and abilities to perform the job, comparable to 5+ years • 1+ year of leadership responsibility • Equivalency through a combination of appropriate education, training and/or directly related experience may be considered • Advanced mentoring, leadership and supervisory skills • Excellent clinical trials monitoring skills, both remote and on-site • Understanding of or ability to learn company SOPs, WPDs and relevant regulations, including ICH/GCP and FDA guidelines • Ability to evaluate medical research data • Strong organizational and negotiation skills • Strong attention to detail • Advanced written and oral communication skills • Good knowledge of English language and grammar • Computer skills including data entry, archival and retrieval • Ability to travel as needed • Team-building, interpersonal and conflict-resolution skills • Advanced problem-solving ability in a constantly changing environment • Knowledge of medical/therapeutic areas and medical terminology

🏖️ Benefits

• Global team environment at Thermo Fisher Scientific • Collaboration and development opportunities • Opportunities to contribute to scientific excellence and innovation

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