Associate Manager, Site Payments

🔥 0 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟢 Junior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Lead and develop Site Payments teams delivering investigator payments across assigned projects • Build, expand, and scale teams as business needs evolve • Support recruitment initiatives and represent Thermo Fisher Scientific at career events • Oversee project delivery against customer expectations, contractual obligations, quality standards, and timelines • Identify, manage, and mitigate project and operational risks • Review and approve employee time records, expense reports, and leave requests • Drive performance management through goal setting, coaching, mentoring, career development, performance reviews, and corrective actions • Participate in recruitment activities, including interviews and job description development • Analyze operational metrics, identify trends, implement process improvements, and support FSP Business Unit growth initiatives • Develop and maintain departmental policies, standard operating procedures, training materials, and documentation • Serve as a subject matter expert on cross-functional initiatives and workstreams • Perform quality control and approval activities involving site setup, investigator payments, milestone payments, budgets, contracted payees, reimbursements, reconciliations, and payment issue resolution

🎯 Requirements

• Master's degree, preferably in Finance or a related field • Previous experience in clinical trial Site Payments or a related function • At least 1 year of people leadership or supervisory experience • Experience working within the Functional Service Provider (FSP) model is a strong advantage • Experience with Site Payment platforms, EDC systems, financial systems, ticketing systems, and advanced Microsoft Excel • Fluency in English • Strong problem-solving, collaboration, stakeholder management, organizational, planning, negotiation, presentation, and leadership skills • Experience coaching, mentoring, supervising teams, and resolving conflict • Ability to manage multiple time-sensitive priorities while maintaining quality and attention to detail • Experience interpreting project and financial data, developing forecasts, and designing tailored payment solutions • Understanding of ICH Good Clinical Practice (GCP), applicable country regulations, tax requirements, and other regulatory requirements related to clinical trial payment management

🏖️ Benefits

• Award-winning learning and development program • Professional and personal career development opportunities • Diverse and collaborative team environment • Resources to achieve individual career goals