Field Service Engineer – Electron Microscopy

🔥 0 minutes ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Perform field service activities, including on-site installation, upgrades, preventive maintenance and system repairs • Solve a broad range of hardware and/or software problems of varying scope and complexity • Coordinate your own work schedule with direct colleagues, service operations and management • Train customers in the use of instruments to ensure safe and effective customer operations • Provide proactive and responsive technical telephone and email support • Produce timely and accurate service and expense reports • Assure the highest level of Customer Experience to achieve customer satisfaction and loyalty • Provide sales leads to the account manager • Provide feedback to support teams for correcting system documentation and updating procedures • Travel up to 30% of the time, primarily to customer sites within Ireland • Support colleagues within the UK and Europe from time to time

🎯 Requirements

• Typically requires a BEng or preferably a MEng degree in Mechanical or Electronic Engineering or other applicable experience in a high-tech environment • Analytical troubleshooting and problem-solving abilities • Excellent hand-eye coordination and manual dexterity • Excellent communication skills in English, verbal and written • Independent, service-minded individual who can converse with customers at a very high academic level • Highly organised, self-sufficient and motivated individual who is adept at administration • Knowledge of Electron Microscopes is an advantage • Clean Driving license required • Some degree of PPE (Personal Protective Equipment) required

🏖️ Benefits

• Opportunity for professional and personal growth • Interesting and exciting position in an international environment