Field Service Engineer – Electron Microscopy

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Conduct on-site installation of electron microscopes and follow testing procedures to ensure accurate working order. • Conduct on-site scheduled planned maintenance visits. • Provide support for customers and other field service personnel. • Cultivate and develop positive working relationships with customers, system users, and company personnel. • Successfully complete technical training. • Complete and submit field service reports on assigned tools. • Perform preventive maintenance tasks. • Work with colleagues to secure technical mentorship required for resolving systems solutions. • Provide training for customers and users on system maintenance. • Provide feedback to product quality teams. • Provide appropriate input in writing, updating, and correcting various Thermo Fisher system documentation. • Provide mentorship for various reports, including identifying and isolating deviations with the system. • Act as a subject expert and resource for training. • Align with application scientists to collaborate on outstanding solutions to meet our users' challenges. • Travel up to 50%-75% of the time, mainly in the Nordics and occasionally in other countries.

🎯 Requirements

• Bachelor’s degree or equivalent experience in Electronics, Mechanics, Materials Science, Biology, or other relevant fields. • Typically requires hands-on technical experience for installing, troubleshooting, repairing, and calibrating instruments such as SEM, TEM, FIB, or similar systems. • Electron microscope experience is a plus. • Experience in troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired. • Excellent interpersonal skills. • Consistent track record in solving high-end systems and subsystems down to component level. • Able to read and interpret schematics. • Accept traveling on business, sometimes on short notice. • Proficient in English required, Nordic language knowledge is a plus. • Valid driver's license.

🏖️ Benefits

• Employment with a forward-thinking organization. • Outstanding career and development prospects. • Company pension scheme and other fringe benefits. • Exciting company culture which stands for integrity, intensity, involvement, and innovation.