Field Service Engineer II, LSG

🔥 0 minutes ago

🇳🇴 Norway – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Thermo Fisher Scientific's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, maintain, troubleshoot, and repair complex analytical and scientific instruments • Deliver excellent field service for sophisticated equipment • Work with customers across research, industrial, and healthcare settings • Provide exceptional customer service • Diagnose equipment issues down to component level • Respond to customer needs with short notice • Train and support customers on equipment operation • Document service activities and prepare detailed reports • Meet customer satisfaction goals • Travel within the assigned territory 50–75% of the time

🎯 Requirements

• 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments • Preferred fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field • Additional relevant certifications are advantageous • Strong electronics and mechanical troubleshooting skills, including component-level diagnosis • Experience with ultra-high vacuum systems and high-voltage equipment preferred • Excellent written and verbal customer service and communication skills • Strong organizational and time management capabilities • Proficiency with Microsoft Office Suite and service management software • Ability to read and interpret technical documentation and schematics • Valid driver's license and ability to travel 50–75% within the assigned territory • Ability to lift up to 50 lbs and work in laboratory environments • Proficiency in English required; additional languages beneficial • Strong problem-solving abilities and capacity to work independently • Adherence to safety protocols and quality standards • Ability to respond to customer needs with short notice • Ability to effectively train and support customers on equipment operation • Experience documenting service activities and preparing detailed reports • Demonstrated success in meeting customer satisfaction goals • Ability to lift 40 lbs without assistance • Adherence to Good Manufacturing Practices (GMP) safety standards • Ability to work in laboratory settings and use required personal protective equipment

🏖️ Benefits

• Fully remote work arrangement • Standard Monday–Friday work schedule • Opportunities to work with advanced technology • Individual career development opportunities • Work contributing to scientific advancement and innovation

Apply Now

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