Project Manager II

Job not on LinkedIn

🔥 1 minute ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 14%

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Logo of Tines

Tines

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.

📋 Description

• Lead Professional Services engagements and deliver projects against defined Statements of Work (SOW) • Own timelines, communications, and change management from kickoff through User Acceptance Testing (UAT) and project closure • Identify and unblock technical blockers for customers and engineers • Compile tailored progress reports communicating insights and risks to internal and external stakeholders • Lead proactive, prescriptive onboarding for enterprise customers with Customer Success Managers and Forward Deployed Engineers • Support customer migration and expansion of platform use cases • Audit account health and develop measurable success plans with Customer Success Managers • Align diverse stakeholders with conflicting priorities toward common goals • Help refine team structure, processes, and performance metrics • Drive internal projects including product feature betas, data initiatives, and large-scale migrations

🎯 Requirements

• 5+ years of experience leading complex, multi-tiered projects involving internal and external stakeholders • Proven track record supporting customers through technical implementations, complex migrations, or software onboarding • PMP, CAPM, CSM, or another project management certification preferred • Experience in Cybersecurity, IT, or Business Operations highly preferred • Proficiency in Smartsheet or similar platforms such as Monday.com or Asana • Experience using Salesforce and data tools such as Looker or Omni to track progress • Proficiency using AI tools to streamline project creation, improve communication clarity, and accelerate delivery quality • Familiarity with User Acceptance Testing (UAT), change management, and project risk mitigation • High standard of excellence in project delivery and focus on reliable outcomes • Ability to tailor communication frequency, tone, and content for different audiences • Ability to understand granular technical details while aligning tasks with broader business strategy • Ability to connect teams and initiatives across Customer Success, Sales, Product, and Engineering

🏖️ Benefits

• Equal employment opportunities to all employees and applicants without discrimination based on sex, race, colour, social origin, genetic features, language, religion or belief, political or other opinion, membership of a national minority, property, birth, disability, age or sexual orientation

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