Strategy & Operations Associate

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $48k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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TJM Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

TJM Labs is a healthcare technology company that builds AI-powered automation for pharmacy operations. Their products (TJM Bot, TJM Retail Bot, VoiceAI, Provider Portal, Pharmesol) automate prescription intake, data entry, refill management, benefit investigation, patient communication and other repetitive pharmacy tasks for compounding, specialty, long-term care, retail/independent and Canadian pharmacies. Built by pharmacists and engineers, their HIPAA-compliant bots integrate with existing pharmacy management systems (no API or system replacement required) and are marketed as an embedded, supported automation platform that reduces errors, saves payroll costs, and scales pharmacy operations without adding headcount. The company highlights customer metrics (450+ pharmacies live, 500K+ tasks automated daily) and positions itself as a B2B SaaS provider of AI automation for pharmacy workflows.

📋 Description

• Partner with the COO to drive company priorities and own projects from start to finish across finance, legal, and customer operations • Identify and remove inefficiencies using AI and automation tools such as Linear and Pylon • Design and document improved processes and train teams on new ways of working • Run the leadership team's operating rhythm by tracking commitments, gathering updates, and following through • Build and maintain dashboards and KPI reporting for leadership • Support finance operations, including collections follow-up • Conduct competitive and industry research and present clear recommendations to leadership • Identify gaps, bottlenecks, and unowned work and act without waiting to be asked

🎯 Requirements

• Rigorous analytical training from management consulting, professional services advisory, a corporate management associate program, or a strategy or operations role at a high-growth company • Strong analytical skills, including spreadsheet analysis and drawing conclusions from data • Clear, polished written English, including executive-ready slides and one-page summaries • Ability to work full U.S. business hours (Eastern Time) • Bachelor's degree with a strong academic record • Experience working remotely with U.S. teams or clients is nice to have • Exposure to U.S. healthcare or pharmacy is nice to have • Experience automating workflows with AI is nice to have

🏖️ Benefits

• Remote-first collaborative work environment • The opportunity to work at the intersection of healthcare, pharmacy, and AI • Meaningful ownership and opportunity to grow as TJM Labs continues to scale